smalt is the AI-first backoffice and growth engine empowering skilled tradespeople to become entrepreneurs - from company setup to invoicing, documentation, and growth tools. Since 2023 we've raised €12M from top global VCs (General Catalyst, Owl Ventures, noa and others) and built strong revenue traction. We only win when our Handwerk partners win. We partner with independent electricians who build and run their own Handwerksbetrieb on our platform - and we're now scaling the demand side of that model.
The Role
As our SDR (m/f/d), you own the top of our B2C funnel: qualifying homeowner inquiries across PV systems, wallboxes, heat pumps, air conditioning, and Elektro-Checks, and routing them to the right partner electrician. It's a high-volume, consumer-facing role - most of your day is on the phone or in chat with homeowners, and regularly with our partners.
Your Impact
- Respond fast to inbound B2C leads and qualify them against clear, trade-specific criteria.
- Keep the funnel full by following up on stalled inquiries and other sourced leads.
- Route qualified projects to the right partner by capacity and region, and keep partners aligned on lead quality and pipeline.
- Guide homeowners through a large, unfamiliar investment decision with patience and clarity - while keeping CRM data clean and hitting volume and SLA targets.
What Makes You a Great Fit
- 0–2 years in an SDR, inside sales, customer service, or another high-volume, consumer-facing phone/chat role.
- Native or near-native German (C1+) and working English.
- Energized by high call/chat volume and clear targets, not drained by it.
- An empathetic communicator who builds trust quickly with non-technical homeowners - and is comfortable being a regular contact for external partners.
- Bonus: interest or background in solar, heat pumps, EV charging, HVAC, or the electrical trades.
What We Offer
- Attractive fixed salary plus a performance-based bonus, paid out quarterly
- Hybrid work setup (2 days/week in our Berlin office)
- Real ownership, flat hierarchies, and a supportive, ambitious team
smalt is an equal-opportunity employer - we welcome applications from people of all backgrounds.
Sales Development Representative (m/f/d) Arbeitgeber: Smalt
Smalt ist ein hervorragender Arbeitgeber, der eine dynamische und unterstützende Arbeitsumgebung bietet, in der Mitarbeiter die Möglichkeit haben, sich in einem schnell wachsenden Unternehmen zu entfalten. Mit einem attraktiven Gehalt, leistungsbasierten Boni und flexiblen Arbeitsmodellen fördert Smalt die Work-Life-Balance und bietet gleichzeitig 30 Urlaubstage sowie Mitgliedschaften für Sport- und Freizeitaktivitäten. In Berlin gelegen, profitieren Mitarbeiter von flachen Hierarchien und einer Kultur, die Eigenverantwortung und Teamarbeit schätzt, während sie dazu beitragen, Handwerksbetriebe in ihrer unternehmerischen Reise zu unterstützen.
