Hotel Connectivity Specialist (Channel Managers & Switches) in Mendrisio

h3Hotel Connectivity Specialist (Channel Managers Switches) /h3 ul liFull-time /li liDepartment: Revenue Operations /li /ul pblastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. /b /p pbOur mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers' travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". /b /p pbWe continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people. /b /p pbAt the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. /b /p pblastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange. /b /p pbGlobal Hotel is lastminute.com group's hotel sourcing and distribution division, managing direct contracts with 23,000+ hotel properties worldwide. We operate sophisticated B2C distribution through the group's consumer brands and are expanding our B2B capabilities through strategic partnerships and technology platforms. /b /p pbWe are looking for a Hotel Connectivity Specialist to act as the technical and commercial bridge between Global Hotel and the channel managers, switches and connectivity providers that power our hotel distribution. This is a hands-on specialist role, not a product or engineering position. You will be the go-to expert who understands how channel managers and switches work in practice, speaks the technical language of our connectivity partners, and translates what you learn into clear technical gaps and simple, credible business cases for upgrading or expanding our connections. /b /p h3Key Responsibilities /h3 ul liAct as the subject-matter expert on channel manager and switch connectivity: ARI distribution (availability, rates, inventory), booking delivery, content and mapping, and rate/availability push and pull. /li liEngage directly and technically with channel managers, switches and aggregators (e.g. SiteMinder, D-EDGE, Cloudbeds, RateGain, DerbySoft, Availpro) to understand their capabilities, limitations and roadmaps, and benchmark them against each other and against our distribution requirements. /li liRead and interpret partner API documentation and integration specifications to assess fit against our needs. /li liIdentify technical gaps and limitations in current connections that affect content quality, availability, competitiveness, conversion or operational efficiency. /li liDiagnose recurring connectivity issues and pinpoint root cause on the partner or protocol side. /li liTranslate technical findings into simple, credible business cases to justify upgrading, replacing or onboarding channel managers and switches, quantifying expected impact coverage, competitiveness, error reduction, operational savings — with data and analytics colleagues. /li liSupport commercial and partnership conversations that require technical depth. /li liPartner with Product and Engineering during discovery and integration work, coordinating between external partners and internal teams across Europe and Asia. /li li4+ years working hands-on with hotel connectivity (channel managers, switches, connectivity/aggregation platforms) on the OTA, bedbank, channel manager or hotel-tech side. /li liDeep practical understanding of ARI flows, booking delivery, content mapping and connectivity protocols (XML/JSON, push/pull). /li liAI knowledge /li liComfortable in technical conversations with connectivity partners: reading API documentation, understanding integration constraints and diagnosing connectivity issues, without needing to be a software engineer. /li liCommercial awareness: able to see the business impact of a technical gap and frame it in a clear, simple business case. /li liStrong communication skills to bridge technical and commercial stakeholders. /li liDetailed familiarity with the channel manager and switch landscape and its key players. /li liBasic SQL and data literacy to support impact analysis. /li liExposure to GDS, OTA integrations or property management systems. /li /ul h3What we offer /h3 ul liJoin a dynamic team in an inclusive-international environment /li liGrow thanks to the career journey and our internal mobility perspective /li liManage your own schedule thanks to the flexible start and end of the working day /li liWork a shorter working week (36h), of which 4 hours on Friday morning /li liGet focus time for learning, development and deep work on Friday mornings /li liWork partially or fully remote according to local laws /li liEnjoy continuous training thanks to our company platform /li liBenefit from employee discounts on travel /li liReceive 2 days off per year for the purpose of volunteering /li liReceive a voucher after some years in the company /li liGet free snacks / fruit / hot drinks / water / beverages at our offices /li liWelfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners /li /ul h3Perks of working with us /h3 ul liAn inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) /li liShorter working week (36h as full time), with a half working day on Fridays /li liFlexible start and end of the working day, with core hours from 10:00 to 4:00 pm /li liPossibility to work from anywhere for a period of time per year defined according to local regulations /li /ul ul liFri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time. /li liProfessional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content /li /ul ul li2 paid days off per year for volunteering purposes /li liOccasional social events to foster connections among colleagues /li liTravel industry discounts and flash exclusive staff fares /li liWe support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. /li /ul pWish you were here? We do, too! /p h3Selection process steps* /h3 ul liHR interview (15-30 minutes) /li liOffline Business Case /li liOffer extendedbr/(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview) /li /ul h3Our commitment to celebrate diversity and generate belonging /h3 pAt the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. /p h3Eligibility criteria: /h3 pBy submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status. /p #J-18808-Ljbffr