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- Aufgaben: Lead restaurant operations, manage staff, and ensure top-notch customer service.
- Arbeitgeber: Join a dynamic restaurant chain focused on quality and community.
- Mitarbeitervorteile: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Warum dieser Job: Great opportunity to develop leadership skills and make a real impact in a fun setting.
- Gewünschte Qualifikationen: Must have a high school diploma and 3+ years of restaurant management experience.
- Andere Informationen: Be prepared for a fast-paced environment and a minimum of 50 hours per week.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
The General Manager oversees the entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant; and ensures the restaurant is operated with operational guidelines established by the owner and franchisor.
Essential Functions
- Hire and train employees on all company safety and operational policies and procedures, evaluate and discipline employees and provide an environment of employee appreciation, encouragement, and teamwork.
- Comply with all written and oral rules of store operations and procedures and comply with workplace conduct policies.
- Assist in taking and preparing customer orders of food and drinks with friendly, sanitary, and food control procedures. Collect and put money in the cash register and leave it in for each order.
- Follow all safety rules and procedures, including all supervisor directions.
- Properly staff store per sales volume or as approved by supervisor.
- Make sure store is opened and ready for business by required time and remains in full operation until approved closing time.
- Complete all paperwork and cash deposits before store operations begin. Correctly prepare daily reports, inventory, bank deposits, and all other administrative paperwork.
- Maintain working knowledge and ability to make all approved DQ products to established formulas.
- Serve customers in a fast, courteous, and friendly manner.
- Communicate with customers and fellow employees about orders, training, and needs of employees.
- Satisfy local and state government health requirements.
- Perform the above function in tight spaces with the physical functions described on subsequent pages.
Qualifications
- High school diploma
- 3 or more years of management experience at a restaurant chain
- Proven track record managing COGS and labor
- Must work a minimum of 50 hours of scheduled time; two closing shifts per week, one being a weekend closing shift
- Ability to work flexible hours and days to support business hours and needs
For physical requirements of the position, please contact HR for the complete job description.
General Manager Arbeitgeber: Smith Dairy Queens, Ltd.
Kontaktperson:
Smith Dairy Queens, Ltd. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: General Manager
✨Tip Number 1
Familiarize yourself with the specific operational guidelines of the restaurant chain you're applying to. Understanding their unique policies and procedures will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Highlight your experience in managing financial performance, especially in controlling costs and labor. Be ready to discuss specific examples where you've successfully improved these areas in your previous roles.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've built a positive team environment. Discuss any initiatives you've implemented that fostered employee appreciation and teamwork.
✨Tip Number 4
Be prepared to talk about your flexibility in working hours and shifts. Since the role requires a commitment to various schedules, demonstrating your willingness to adapt will make you a more attractive candidate.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: General Manager
Tipps für deine Bewerbung 🫡
Tailor Your Resume: Make sure your resume highlights your management experience in the restaurant industry. Focus on specific achievements related to financial performance, employee training, and operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the restaurant industry and your commitment to maintaining high operational standards. Mention how your previous experiences align with the responsibilities outlined in the job description.
Showcase Leadership Skills: Emphasize your ability to hire, train, and motivate employees. Provide examples of how you've created a positive work environment and improved team performance in past roles.
Highlight Compliance Knowledge: Demonstrate your understanding of safety rules and health regulations relevant to restaurant operations. Mention any specific training or certifications you have that relate to these areas.
Wie du dich auf ein Vorstellungsgespräch bei Smith Dairy Queens, Ltd. vorbereitest
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in detail. Highlight specific examples of how you've successfully managed restaurant operations, including financial performance and employee training.
✨Demonstrate Knowledge of Operational Guidelines
Familiarize yourself with common operational guidelines in the restaurant industry. Be ready to explain how you would ensure compliance with these guidelines while maintaining a positive work environment.
✨Emphasize Teamwork and Employee Appreciation
Discuss your approach to building a strong team culture. Share examples of how you've fostered teamwork and employee appreciation in past roles, as this is crucial for the General Manager position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous positions and how you resolved them, especially in high-pressure situations.
