It & User Support Technician

It & User Support Technician

Genève Vollzeit Kein Homeoffice möglich
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Real estate of all possibilities.
In a dynamic environment undergoing digital transformation, where the reliability of IT tools is essential for daily operations, we are strengthening our IT team and looking for a motivated, service- and solution-oriented colleague for a newly created position:

IT & User Support Technician at 60%
Non-negotiable activity rate

We offer :

  • A committed, innovative, responsible family business inspired by new practices and technologies,
  • Competent teams and an ambitious group recognised on the market for over 60 years,
  • Management accessible to its employees,
  • Support and ongoing training within a small, supportive, caring and collaborative team,
  • A varied role offering interaction with many stakeholders,
  • A 60% position with full days and fixed hours as well as weekly travel to our Vaud branches,
  • An attractive and flexible pension plan,
  • A structured and very pleasant working environment, close to Eaux-Vives station.

Your main responsibilities :

  • Provide 1st and 2nd level support on Windows and MacOS environments (workstations, peripherals, printers, network),
  • Install, configure and maintain workstations,
  • Manage user accounts and access (Active Directory / Entra ID),
  • Support VPN connections and remote access,
  • Perform basic network problem diagnostics (Wi-Fi, IP, connectivity),
  • Manage requests via a ticketing tool,
  • Participate in the continuous improvement of the IT infrastructure and processes,
  • Support users with pedagogy, a service mindset and responsiveness.

Your profile :

  • Excellent interpersonal and communication skills, strong service orientation and a keen interest in solving IT and office automation issues,
  • IT training (CFC or equivalent), completed or ongoing while employed,
  • Good command of Windows and MacOS environments,
  • Good knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint),
  • Basic knowledge of networking and security (MFA, phishing, best practices),
  • Knowledge of Intune appreciated,
  • Autonomy, rigour and team spirit,
  • Working language: French (fluent required), technical English appreciated
  • Mobility in Nyon and Lausanne (1 day/week travel, rest of the time in Geneva)
  • Driving licence is an asset.

Start date: immediate or to be agreed

Complete confidentiality is assured.

Please send us your complete application file: cover letter, CV, diplomas, work certificates, salary expectations via our e-recruiting site.

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It & User Support Technician Arbeitgeber: Société Privée de Gérance

Nous sommes un employeur de choix, offrant un environnement de travail familial et dynamique, idéal pour les professionnels du secteur immobilier. Avec des équipes compétentes et une direction attentive, nous favorisons le développement personnel et professionnel tout en garantissant flexibilité et innovation dans nos méthodes de travail. Situés à proximité de la gare, nous offrons également un cadre agréable et accessible pour tous nos employés.

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Kontaktdaten:

Société Privée de Gérance Recruiting-Team