About The Role
As an Engagement Expert in our DACH team, you will manage and execute moderately to highly complex pre-sales engagements across new and existing client accounts in a very demanding market. You will drive tailored engagement strategies, own the proposal lifecycle, and deliver compelling value propositions that contribute directly to revenue growth. You may guide junior colleagues or lead small cross‑functional virtual teams on proposals.
About The Role
As an Engagement Expert in our DACH team, you will manage and execute moderately to highly complex pre-sales engagements across new and existing client accounts in a very demanding market. You will drive tailored engagement strategies, own the proposal lifecycle, and deliver compelling value propositions that contribute directly to revenue growth. You may guide junior colleagues or lead small cross‑functional virtual teams on proposals.
Responsibilities
- Own the full proposal lifecycle, from opportunity qualification and solution shaping to pricing alignment and contract negotiation support, bringing in Sales, Delivery, CoE, Finance, and Legal
- Create tailored proposals, RFx responses, and presentations that clearly show SoftServe’s value and competitive differentiation
- Shape deals so they are competitive, feasible, and aligned with client needs and SoftServe’s capabilities, recommending suitable delivery and pricing models
- Act as a contact point for client procurement teams, managing formal exchanges on commercial, legal, and compliance documents for RFI, RFP, and RFQ processes
- Develop pre‑sales engagement plans that support new logo acquisition and account expansion across the DACH region
- Use AI tools to improve proposal quality and turnaround time, and share effective practices with the team
- Stay current with industry trends and SoftServe’s offerings, and contribute to improving pre‑sales processes, materials, and best practices.
Requirements
- Bachelor’s degree in Business, Marketing, IT, or a related field; Master’s degree preferred
- 5 years of experience in the IT industry, including 3-5 years in pre‑sales, sales, or a related role
- Proven track record of managing large‑scale, complex programs in a global environment, working under pressure
- Strong leadership and stakeholder management skills
- Hands‑on experience using modern AI tools (e.g., Claude, Copilot, ChatGPT) to speed up proposal writing, research, and analysis
- Solid understanding of the IT industry and current trends
- Knowledge of pre‑sales methodologies and best practices
- Experience managing moderately complex sales cycles and client relationships
- Excellent communication, negotiation, and presentation skills
- Proficiency in managing risks, dependencies, and competing priorities effectivelyStrong English proficiency and German language skills
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
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Engagement Expert Arbeitgeber: SoftServe
Als globales Unternehmen für digitale Lösungen bieten wir Ihnen als Robotics Modeling & Simulation Architect eine herausragende Arbeitsumgebung, die von Flexibilität und einem starken Fokus auf Mitarbeiterentwicklung geprägt ist. Unsere Unternehmenskultur fördert Zusammenarbeit und Innovation, während unser umfassendes Leistungspaket sicherstellt, dass Sie sowohl beruflich als auch persönlich wachsen können. Nutzen Sie die Chance, an der Spitze der Robotik- und Industriesystemlösungen zu arbeiten und Teil eines dynamischen Teams zu werden.
