IT Business Consultant (gn) D365 Sales

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Global Talent Acquisition Lead @ SoftwareOne

Christian Winkler* is the Hiring Lead you`ll mainly talk to when it comes to more details about the role, environment of work, and career perspectives. Christian summarized the role as follows:

Role Overview:

As a Business Consultant in the internal IT team of SoftwareOne, you will be pivotal in driving the digital transformation of our core business services, aligning with our vision and strategy. You will collaborate closely to support our digital roadmap.

Key Responsibilities:

• Customer Interaction: Engage with end-users to understand their needs and priorities.
• Analyze Business Processes: Evaluate current business processes and IT requirements.
• Translating Strategic Topics: Convert strategic customer topics into actionable tasks for the development team.
• Strategic Planning: Collaborate with Product Management to facilitate changes and improvements.
• Escalation Point: Serve as the contact for IT-related questions and conflicts.

What You\’ll Do:

• Business Requirements Engineering: Break down demands into projects with clear timelines and priorities.
• Understand Business Needs: Identify and understand business requirements and goals.
• Implement Solutions: Assist in developing and implementing new business solutions or improvements.
• Policy Development: Identify and implement vital policy changes.
• Ensure Alignment: Ensure IT systems align with business objectives.

Your Key Relationships:

• Marketplace Delivery Team
• Marketplace Platform Team
• Product Managers, Development Teams, Product Owners, Solution Architects

* for more information about Christian, his leadership style, and what drives him, please have a look at his LinkedIn profile:

Christian Winkler* is the Hiring Lead you`ll mainly talk to when it comes to more details about the role, environment of work, and career perspectives. Christian summarized the role as follows:

Role Overview:

As a Business Consultant in the internal IT team of SoftwareOne, you will be pivotal in driving the digital transformation of our core business services, aligning with our vision and strategy. You will collaborate closely to support our digital roadmap.

Key Responsibilities:

• Customer Interaction: Engage with end-users to understand their needs and priorities.
• Analyze Business Processes: Evaluate current business processes and IT requirements.
• Translating Strategic Topics: Convert strategic customer topics into actionable tasks for the development team.
• Strategic Planning: Collaborate with Product Management to facilitate changes and improvements.
• Escalation Point: Serve as the contact for IT-related questions and conflicts.

What You\’ll Do:

• Business Requirements Engineering: Break down demands into projects with clear timelines and priorities.
• Understand Business Needs: Identify and understand business requirements and goals.
• Implement Solutions: Assist in developing and implementing new business solutions or improvements.
• Policy Development: Identify and implement vital policy changes.
• Ensure Alignment: Ensure IT systems align with business objectives.

Your Key Relationships:

• Marketplace Delivery Team
• Sales Organization
• Marketplace Platform Team
• Product Managers, Development Teams, Product Owners, Solution Architects

* for more information about Christian, his leadership style, and what drives him, please have a look at his LinkedIn profile:

Job Requirements

Ideal Candidate:

• Extensive experience within Inside Sales or Operations Management (3+ years) with Microsoft D365 Sales (CRM) is a must.
• Experience with Finance & Operations (ERP) including Quoting systems and sales operations processes (Microsoft Dynamics 365 Business Central 14 is a plus).
• A proactive, confident, and outgoing personality will help you build positive relationships and gain respect within the SoftwareOne community.
• Your expertise in local and regional markets will make you the go-to person for a broad range of internal stakeholders.

To excel in this role, you should also bring:

• Deep understanding of sales processes and operations
• Multi-year experience as Inside Sales Manager or Operations Manager
• Excellent communication and relationship-building skills
• Capability to provide training and support for new systems
• Self-organization skills are essential
• English is the company language; German is a plus

This is what makes us special as an employer:

• We value inclusivity and teamwork.
• Our culture is defined by 7 core values (
• We believe in flexible work arrangements, allowing you to excel from anywhere and deliver excellence everywhere.
• Benefit from incentive programs that recognize and reward outstanding contributions.
• Lifelong learning, training initiatives, mentoring, and coaching are integral to our culture. #HireToGrow
• Humility is at our core, as we continuously optimize our internal structures and feedback culture to be your Employer of Choice, now and in the future.
• For local benefits & incentives (GER and CH), you can check our current benefit list here:

If you are interested in applying for this great opportunity, please click the \“apply\“ button and upload your documents. We look forward to receiving your application!

Know someone who might be interested? Share this job or others via our external referral program .

Any questions? Nicole, your Talent Acquisition Partner, is happy to connect. She can be reached on LinkedIn: Nicole Radtke .

Related Keywords: Business Consulting, Sales, Operations Management, Dynamics, Microsoft, Azure, D365, Agile

Company description

SoftwareOne is powered by Swomies! Every day, 9,000+ colleagues support demanding business challenges worldwide. Our 400+ professionals across 20+ countries build and operate systems in a hybrid Multi-Cloud environment (AWS, Azure), leading internal transformation and driving innovation. #DrivenToDeliver #IgniteTheMagic

Position details:

• Team: Internal IT
• Full-time
• Location: Germany or India
• Hybrid work model
• No visa sponsorship

Senior Level

• Mid-Senior level

Employment Type

• Full-time

Job Function & Industry

• Supply Chain
• IT Services & Consulting

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