Engineering Manager (gn) Microsoft Dynamics 365 | CRM / CE in Münster

Overview

In this role you lead a global team delivering Dynamics 365 CRM/CE solutions for SoftwareOne’s Sales organization. You shape platform maturity and drive engineering excellence, blending hands-on design and implementation with strategic guidance. You will collaborate with Product Management and partners to deliver scalable, high-impact CRM capabilities, including AI-integration. Join a purpose-driven, international team that values innovation, learning, and long-term ownership.

Leistungen / Benefits

• hybrid work
• world-class learning and development
• international collaboration
• growth opportunities
• hands-on role
• ownership culture

Verantwortungsbereiche

• Lead and grow a global team of engineers and technical consultants on Dynamics 365 | Sales & Customer Service
• Drive platform evolution with forward-looking concepts, including AI integrations, to scale CRM for future growth
• Establish and improve software engineering processes and ensure quality standards
• Contribute to design, implementation, documentation, and testing hands-on
• Collaborate with Product Management, Product Owners, and external partners to deliver impactful solutions

Zentrale Anforderungen

• Proven experience leading engineers and technical consultants in Microsoft CRM/CE environments
• Solid understanding of enterprise CRM ecosystems, especially Microsoft Dynamics 365 | Sales & Customer Service and Power Platform
• Experience designing and implementing sales processes using Dynamics 365 | Sales & Customer Service
• Familiarity with agile software development practices (SCRUM, Kanban)
• Excellent communication skills (English on C-Level), analytical mindset, and a structured, solution-oriented workstyle

• excellent communication
• analytical mindset
• structured, solution-oriented workstyle
• Microsoft Dynamics 365 | Sales & Customer Service
• Power Platform
• AI integration concepts in CRM