Desktop Support Engineer in Germany Penzberg
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Job description
Position Title: Deskside Technician – End User Computing
Location: Penzberg, Germany (Nonnenwald 28, 82377 Penzberg)
Employment Type: Full-Time
Language Requirements: German B2 (Certificate Required)
Job Description: The Deskside Technician – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripherals at corporate locations. The role involves analyzing data and hardware, exercising judgment within defined policies, and liaising between customers and departments to resolve issues. Essential duties include providing onsite support, resolving incidents, supporting network and device connectivity, repairing mobile devices, installing and upgrading equipment, providing software support, configuring network printers, and supporting mobile computing platforms. The technician also maintains hardware and software configurations, tracks customer requests, and communicates technical information effectively.
Job Requirements:
- 1 to 3 years of related experience
- Knowledge of imaging tools (Ghost, MDT)
- Knowledge of data backup and recovery tools (USMT)
- Experience with Windows 7/10 deployment, configuration, and maintenance
- Experience in deploying Windows in enterprise environments
- Hardware and network configuration skills
- Experience with mobile computing support
Job Details:
- Type: Full-time
- Schedule: 8-hour shift
- Experience: EUC and Windows: 1-3 years (Preferred)
- Work Location: In person
Additional Information:
- Seniority level: Entry level
- Job function: Information Technology
- Industries: IT Services and IT Consulting
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Desktop Support Engineer in Germany Penzberg Arbeitgeber: Solyssey
Foundation Medicine GmbH in Penzberg bietet eine dynamische Arbeitsumgebung, die auf Teamarbeit und Innovation setzt. Als Arbeitgeber fördern wir das Wachstum unserer Mitarbeiter durch kontinuierliche Weiterbildung und Entwicklungsmöglichkeiten. Unsere Unternehmenskultur ist geprägt von Offenheit und Unterstützung, was es Ihnen ermöglicht, Ihre Fähigkeiten als Deskside Technician optimal einzubringen und weiterzuentwickeln.