Interaction Designer in Stäfa

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Interaction Designer

Purpose of the Job

As a Senior Interaction Designer, you will shape the user experience across our ecosystem by acting as the vital bridge between Industrial and Digital Experience Design. Your primary mission is to craft outstanding, state-of-the-art interaction design solutions that deliver a seamless, enjoyable, and accessible user experience across all touchpoints of the hearing care journey—from hearing instruments (HIs) and chargers to mobile apps and software platforms. By harmonizing hardware touchpoints with digital platforms, you will drive ecosystem alignment and ensure consistent, holistic user experience. You will collaborate closely with the Digital Experience and Industrial Design teams, Product Managers, Strategic Marketing, and R&D to design solutions that are simple, intuitive, and meaningful.

Tasks & Responsibilities

• Drive a cohesive end-to-end UX/UI experience, ensuring that physical user interactions seamlessly trigger and align with digital workflows across mobile apps and B2B/B2C solutions.
• Apply User-Centered Design (UCD) and Design Thinking methods across the entire design process, from wireframes, storyboards, and user flows to advanced, interactive prototypes. Utilize these tools to map out customer journeys that simulate the physical-to-digital bridge and align seamlessly with the broader experience design strategy.
• Engage in ongoing user research and design validation to ensure a data-informed, hypothesis-driven approach.
• Actively contributes to design guidelines, metrics, and success criteria at the group level.
• Collaborate with Design, PMs, and R&D to ensure seamless integration across the Sonova ecosystem.
• Actively promote design quality, best practices, and a culture of craft within the team.

Requirements

• University degree in Interaction Design, Experience Design, or similar
• 5+ years designing end-to-end digital products for web and mobile (iOS/Android).
• Expertise in UX research and hypothesis-driven, user-centered methodologies.
• Advanced skills in Figma, and modern AI-powered prototyping tools.
• Excellent communication skills with a proven ability to collaborate across cross-functional teams, influence stakeholders at all levels, and mentor junior team members.
• Strong analytical skills with a data-informed approach to decision-making.
• Self-motivated, organized, and highly effective in fast-paced, complex environments with a passion for continuous innovation and quality.
• Fluent in English (written and spoken).

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

#J-18808-Ljbffr