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- Aufgaben: Support system installations and provide customer service via email, phone, and on-site.
- Arbeitgeber: Join SPECS Surface Nano Analysis GmbH, a leader in surface analysis technology.
- Mitarbeitervorteile: Enjoy flexible hours, 30 vacation days, and a supportive work environment with health perks.
- Warum dieser Job: Engage in diverse tasks, international experiences, and contribute to innovative product development.
- Gewünschte Qualifikationen: Degree in physics, chemistry, or engineering; strong mechanical skills and problem-solving abilities required.
- Andere Informationen: Work in a friendly, international team with opportunities for career advancement.
Das voraussichtliche Gehalt liegt zwischen 43000 - 60000 € pro Jahr.
Job Description
Physicist / chemist / natural scientist as Field Service Engineer (m/f/d) in the field of surface analysis in Berlin with immediate effect, fulltime.
Your tasks
- Your activities focus on the support of our system installations, components and customers from the initial installation to the subsequent support in service and support via e-mail, telephone, Team Viewer.
- You advise our customers regarding subsequent maintenance contracts, organize and sell these independently and ultimately implement them in practice.
- You repair, calibrate and maintain our systems and components at the end customer and organize these operations independently.
- You prepare quotations and process service requests in our ERP system.
- You conduct customer training and maintain our customer contacts on site in a committed and responsible manner.
- You support and advise our international customers and sales partners on all technical issues and participate in the further development of our products by providing feedback on field information.
- You actively shape your working environment and help us to become more efficient.
Your profile
- You have a strong physical interest in technology, complex devices and surfaces.
- You have a science or engineering degree (Uni/FH) e.g. in physics, physical chemistry or engineering or have enjoyed a similar technical education.
- You enjoy working with your hands and have excellent mechanical skills.
- You enjoy working in a team and have a strong problem-solving ability, you are also very self-organized and goal-oriented.
- You appreciate gaining international experience while working closely with our customers during your worldwide service assignments.
- You are resilient, organized and have strong communication skills.
- Ideally, you already have initial experience in experimental surface analysis (e.g. (NAP-)XPS, ARPES, SPM, AFM, STM and/or LEEM/PEEM) and/or UHV technology and have initial work experience in a technically demanding, customer-oriented environment.
- Excellent written and spoken English skills as well as an intercultural interest complete your profile.
Our offer
- You can expect to work in a friendly, respectful working environment.
- You will experience transparent communication with open doors and ears, close supervisors and friendly and helpful colleagues in an international team.
- You can count on a fair and attractive salary, a transportation allowance and an annual salary adjustment as well as a company pension plan with a subsidy and capital-forming benefits.
- Enjoy a diverse job with interesting tasks and room for fresh ideas and independent action.
- Take advantage of our extensive development and career advancement opportunities as well as regular feedback sessions.
- Balance work, family and free time through our very flexible working hours as well as long-term accounts and enjoy 30 days of vacation per year.
- You can also benefit from our health management and our own company doctor.
- You can look forward to an ergonomically equipped, modern workplace, free drinks and fresh fruit.
Are you convinced that you will meet these challenging tasks? We are looking forward to hearing from you! Please send us your application documents (PDF-document), your salary expectations, and your earliest availability date by e-mail.
SPECS Surface Nano Analysis GmbH
Claudia Hirsch (Human Resources)
Voltastr. 5
13355 Berlin
jobs@specs.com
Physicist / chemist / natural scientist as Field Service Engineer Arbeitgeber: SPECS Surface Nano Analysis GmbH
Kontaktperson:
SPECS Surface Nano Analysis GmbH HR Team
jobs@specs.com
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Physicist / chemist / natural scientist as Field Service Engineer
✨Tip Number 1
Familiarize yourself with the specific surface analysis techniques mentioned in the job description, such as (NAP-)XPS, ARPES, SPM, AFM, STM, and LEEM/PEEM. Having hands-on experience or a solid understanding of these methods will make you stand out during the interview process.
✨Tip Number 2
Highlight any previous experience you have in customer service or technical support roles. Being able to demonstrate your ability to communicate effectively with customers and solve their problems will be crucial for this position.
✨Tip Number 3
Show your enthusiasm for international travel and working in diverse environments. Since the role involves worldwide service assignments, expressing your willingness to engage with different cultures can give you an edge.
✨Tip Number 4
Prepare to discuss how you can contribute to improving efficiency within the team. Think of examples from your past experiences where you implemented changes or improvements, as this aligns with the company's goal of actively shaping the working environment.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Physicist / chemist / natural scientist as Field Service Engineer
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Field Service Engineer position. Highlight your relevant experience in surface analysis and customer service in your application.
Tailor Your CV: Customize your CV to emphasize your educational background in physics, physical chemistry, or engineering. Include any hands-on experience with complex devices and mention specific skills related to mechanical work and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to work independently and in teams. Mention your international experience and communication skills, as these are crucial for the role.
Prepare Your Application Documents: Ensure all your application documents are in PDF format, including your CV, cover letter, salary expectations, and earliest availability date. Double-check for any errors before sending them to the provided email address.
Wie du dich auf ein Vorstellungsgespräch bei SPECS Surface Nano Analysis GmbH vorbereitest
✨Show Your Technical Expertise
Be prepared to discuss your background in physics, physical chemistry, or engineering. Highlight any specific experiences you have with surface analysis techniques like (NAP-)XPS, ARPES, SPM, AFM, STM, or UHV technology.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex technical issues in the past. This role requires strong problem-solving abilities, so showcasing your analytical thinking will be crucial.
✨Emphasize Communication Skills
Since you'll be advising customers and conducting training, it's important to demonstrate your communication skills. Practice explaining technical concepts in a clear and concise manner.
✨Express Your Interest in International Experience
Mention your enthusiasm for gaining international experience and working closely with customers. This shows that you're not only technically qualified but also culturally aware and adaptable.
