Physicist / chemist / natural scientist as Field Service Engineer (m/f/d) in the field of surface analysis

Einleitung

SPECS Surface Nano Analysis GmbH is the technological market leader in the field of surface nano analysis. The SPECS group is concerned with the development and manufacturing of innovative scientific instruments focussing on surface spectroscopy and -microscopy. The products are worldwide distributed under the brand names SPECS, Nanonis and Enviro. For almost 40 years SPECS provides single components and complete systems to international customers active in surface analysis, materials science and nanotechnology.

As part of the LAB14 group, a subsidiary of the RSBG SE, the holding company of the RAG foundation, continuous innovation towards new market-taylored products and services is the core of its sustainable strategy. In total the SPECS group employs more than 160 specialists worldwide at its headquarters in Berlin, its subsidiary in Switzerland, and at the local SPECS-TII joint venture sales and service centers in USA and China.

Your tasks

• Your activities focus on the support of our system installations, components and customers from the initial installation to the subsequent support in service and support via e-mail, telephone, Team Viewer.
• You advise our customers regarding subsequent maintenance contracts, organize and sell these independently and ultimately implement them in practice.
• You repair, calibrate and maintain our systems and components at the end customer and organize these operations independently.
• You prepare quotations and process service requests in our ERP system.
• You conduct customer training and maintain our customer contacts on site in a committed and responsible manner.
• You support and advise our international customers and sales partners on all technical issues and participate in the further development of our products by providing feedback on field information.
• You actively shape your working environment and help us to become more efficient.

Your profile

• You have a strong physical interest in technology, complex devices and surfaces.
• You have a science or engineering degree (Uni/FH) e.g. in physics, physical chemistry or engineering or have enjoyed a similar technical education.
• You enjoy working with your hands and have excellent mechanical skills.
• You enjoy working in a team and have a strong problem-solving ability, you are also very self-organized and goal-oriented.
• You appreciate gaining international experience while working closely with our customers during your worldwide service assignments.
• You are resilient, organized and have strong communication skills.
• Ideally, you already have initial experience in experimental surface analysis (e.g. (NAP-)XPS, ARPES, SPM, AFM, STM and/or LEEM/PEEM) or UHV technology and have initial work experience in a technically demanding, customer-oriented environment.
• Excellent written and spoken English skills as well as an intercultural interest complete your profile.

Our proposition

You can expect to work in a friendly, respectful working environment. You will experience transparent communication with open doors and ears, close supervisors and friendly and helpful colleagues in an international team. You can count on a fair and attractive salary, a transportation allowance and an annual salary adjustment as well as a company pension plan with a subsidy and capital-forming benefits.

Enjoy a diverse job with interesting tasks and room for fresh ideas and independent action. Take advantage of our extensive development and career advancement opportunities as well as regular feedback sessions. Balance work, family and free time through our very flexible working hours as well as long-term accounts and enjoy 30 days of vacation per year. You can also benefit from our health management and our own company doctor. You can look forward to an ergonomically equipped, modern workplace, free drinks and fresh fruit.

Contact

Are you convinced that you will meet these challenging tasks? We are looking forward to hearing from you! Please send us your application documents, your salary expectations, and your earliest availability date by e-mail (PDF-document).

Email: jobs@specs.com

Website: www.specs-group.com

Address: SPECS Surface Nano Analysis GmbH | Voltastrasse 5 | 13355 Berlin / Germany