Sales Operations & Analytics Manager (f/m/d)

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At SPREAD, we enable businesses to unlock their full potential with AI-driven solutions that streamline operations, accelerate time to market, and drive significant value. Our mission is to deliver innovative tools that simplify complex processes and empower teams to make data-driven decisions quickly and effectively. We\’re committed to ensuring our customers achieve high levels of productivity, transparency, and innovation in their product development cycles.

We’re looking for a Sales Operations & Analytics Manager who will not only help streamline our internal operations but will also ensure that our sales team has the insights and tools needed to meet the ever-evolving needs of our customers.

Short Description

At SPREAD, we enable businesses to unlock their full potential with AI-driven solutions that streamline operations, accelerate time to market, and drive significant value. Our mission is to deliver innovative tools that simplify complex processes and empower teams to make data-driven decisions quickly and effectively. We\’re committed to ensuring our customers achieve high levels of productivity, transparency, and innovation in their product development cycles.

Your Mission

You will:

1. Know our customer-facing teams inside and out and advocate eloquently for their needs within the Sales Operations department.
2. Use your internal knowledge to generate and prioritize clear, actionable user stories which will then be passed on and developed by the Sales Operations team, bridging the gap between our internal customers and our technical specialists.
3. Become a master of all things process: create process maps, maintain their integrity, proactively identify gaps, and propose solutions.
4. Lead your own key Sales Operations projects, ensuring that each initiative is aligned with our business goals and conforms to department frameworks, using Jira for project management and transparency.
5. Take a hands-on approach to the projects you lead, be unafraid to jump in and solve issues yourself.
6. Guide and implement coaching and learning frameworks: onboarding, upskilling, new process training, change management, and maintenance training.
7. Own and maintain our internal revenue department knowledge base (Confluence).
8. Occasionally perform first-line technical configuration like building basic automations and declarative reporting.
9. Align your initiatives with our internal stakeholders in Business Development, Sales, Marketing, Finance, Product, and Value Management.
10. Organize and facilitate sales meetings, ensuring that all relevant data is prepared, and clear agendas are set, while also following up on action items to ensure timely completion.

Your Experience

• Be based in Berlin (hybrid role).
• Be a proactive, self-driven learner who adapts to new tools and processes.
• Fluency in English. Proficiency in German is a strong plus.
• 3+ years in Sales Operations or a similar role within a SaaS or tech environment.
• Strong knowledge of Salesforce and proficiency in CRM management and optimization.
• Proficient in sales tools (e.g., sales enablement platforms, analytics tools) and technology integration.
• Strong analytical skills, with the ability to analyze complex sales data and translate insights into actionable strategies.
• Excellent project management skills, with a demonstrated ability to lead cross-functional initiatives and manage multiple priorities.
• Strong communication skills, capable of fostering collaboration across sales, marketing, business development, and other teams.
• Experience in change management and supporting smooth transitions for new tools, processes, or technologies.
• Ability to work in a fast-paced, dynamic environment and respond to evolving business needs.
• Bonus points for experience in any of the following industries:

• Restaurants
• Nonprofits
• Military

Why us?

• Write Your Own Success Story: Explore new markets, industries, and regions with the freedom to carve out new opportunities.
• Learning & Development: Benefit from an annual €1,000 professional development budget and access to our internal career framework offerings.
• Wellbeing: Enjoy Urban Sports membership, 30 days of vacation, remote work, and workation options, plus a dedicated volunteering day each year. You can also choose your hardware setup to match your working preferences.
• Company Culture: Participate in exciting team weeks, experience a supportive feedback culture, and live our company values every day.

Contact

Mariana Grava

SPREAD GmbH

Prinzessinnenstraße 8-14

10969 Berlin

Seniority level

• Associate

Employment type

• Full-time

Job function

• IT Services and IT Consulting

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