Lead UX Researcher (Mat Cover)

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We’re looking for a UX Researcher for a maternity cover based either in Berlin (Germany) or Lisbon (Portugal) to join our growing UX Research community.

You’ll be part of the global UXD practice at Springer Nature and work with colleagues around the world.

We currently work on a hybrid model.

Visit visitsndigital.springernature.com to learn more about who we are and what we do.

About You

You are a Lead User Experience Researcher with multiple years of experience in qualitative and quantitative research. You have experience in researching the different stages of product development and are always willing to try out new approaches to share and apply your findings.

You have experience coaching less experienced researchers and designers, helping them grow their confidence and skills.

You have successfully worked with teams to design research strategies that provide insights on key areas and fed actionable insights into multiple product teams from foundational research.

Why we need you

The Springer Nature digital department works in domain models, grouping products and projects related to similar user and business needs (e.g., ‘Attract to Publish’, ‘Content Acquisition’).

You will support the Attract to Publish program, helping scientists find and use scientific content efficiently.

You will collaborate with product teams and support program-level research activities, adapting your approach across different areas of the domain.

In collaboration with domain leads and the UX Research team, you will shape the research strategy for Attract to Publish and mentor less experienced researchers and designers.

You will be supported by the Research Community daily.

What You’ll Be Doing

Within 3 months

• Review past research to familiarize yourself with our users, behaviors, and needs.
• Gain understanding of publishing trends and markets.
• Understand how our platforms are performing to help users achieve their goals.
• Build relationships with stakeholders to understand goals and priorities.
• Identify gaps in knowledge to inform research strategies.
• Create a unified view of fundamental user goals on our platforms.
• Establish relationships with teams in the Attract to Publish domain.
• Support the UX Research Team in sharing best practices.

6 – 12 months

• Prioritize research activities based on ongoing findings and stakeholder input.
• Utilize data from various sources to deepen insights into user behavior.
• Design and socialize the research strategy.
• Plan and conduct research projects.
• Collaborate with UXers to scope, plan, and execute research.
• Use research outcomes to inform roadmaps, strategies, and OKRs.
• Encourage proactive research to discover user needs and opportunities.

Daily Life

You will need to be autonomous and proactive, self-organizing and prioritizing research tasks.

You will:

• Translate questions into research activities with UX Designers and product teams.
• Collaborate with Market Intelligence and Analytics teams.
• Improve research processes, tools, and methods.
• Recruit, organize, plan, and run workshops and studies.
• Apply suitable research methods based on project deadlines.
• Learn new techniques and evaluative methods.
• Motivate and involve team members in research activities.
• Share findings within teams and communities.
• Keep remote colleagues informed and involved.
• Work closely with the Research Manager in London to shape future research directions.

Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: Book and Periodical Publishing

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