IT Support - Trading Floor

Join a forward-thinking organization committed to driving the energy transition forward. We are dedicated to a sustainable, climate-neutral future and the development of intelligent energy and telecommunications networks. Become part of an innovative team and grow with us!

Your Role:

• Work as part of a DevOps-oriented Trading IT Operations team, supporting technical processes on the trading floor.
• Provide on-site IT support at the trading office location, assisting employees with technical issues.
• Act as the first point of contact for DevOps support and ensure close collaboration with business teams and support organisations.
• Handle IT and system orders, ensuring smooth procurement and implementation.
• Manage service operations, overseeing contracts and costs while identifying and implementing optimisation opportunities.
• Oversee workplace equipment ordering, user management, and site support for trading-related systems and applications.
• Play a key role in crisis and emergency management as needed.

Your Profile:

• Degree in Computer Science, Business Informatics, or a related field.
• Strong communication skills in both German and English; additional languages are a plus.
• Proactive and structured approach to work, with a passion for DevOps and teamwork.
• ITIL certification is a plus.
• Experience in service desk or IT support roles is highly valued.
• Self-motivated, curious, and comfortable handling support tickets independently.
• Availability to work on-site at least four days a week, with remote work possible on Fridays.
• Willingness to travel occasionally for business purposes.
• Enthusiasm for trading environments—previous exposure is a plus, but a strong interest in learning is equally valued.

What We Offer:

• A dynamic and responsible role with opportunities for professional growth.
• A collaborative team environment that embraces change and innovation.
• A competitive salary in an established, forward-thinking company.
• A reliable and supportive workplace culture.
• Flexible working hours, including flexitime and work account models.
• Employer-funded pension contributions.
• A variety of health and wellness initiatives, including company sports programs.
• Tailored training and development opportunities.
• A commitment to diversity and inclusivity, fostering a culture of respect and collaboration.

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