We are currently looking for an experienced Technical Service Manager to support a major SAP transformation and migration program in Germany.Key ResponsibilitiesLead migration readiness and operational planning activitiesCoordinate SAP migration, cutover, go-live, and hypercare activitiesManage technical risks, dependencies, incidents, and escalationsDrive service transition from project phase into steady-state operationsGovern Incident, Problem, Change, SLA, and service improvement processesCoordinate SAP, Basis, cloud, infrastructure, security, and application teamsLead customer-facing governance and executive/operational service reviewsEnsure monitoring, backup, DR, security, and operational readiness before go-liveRequired Experience8–15 years of relevant SAP experienceStrong SAP Basis / technical infrastructure backgroundExperience with SAP ECC and SAP S/4HANAStrong exposure to SAP migration/transformation programsCutover, go-live, hypercare, and operational transition experienceGood understanding of SAP HANA, Solution Manager, Cloud ALM, RISE/ECSExperience with AWS, Azure, or GCP environmentsStrong ITIL / Incident / Problem / Change Management knowledgeExperience managing customer stakeholders, vendors, SLAs, and escalationsExcellent German communication skills, ideally B2/C1+Strong English communication skillsPreferred CertificationsPreferred Certifications: ITIL, SAP, AWS/Azure/GCP, PMP, PRINCE2, AgileLocation: GermanyEngagement: Contract / Project-basedWorking Model: Onsite / Hybrid / Remote depending on project requirements #J-18808-Ljbffr
