Technical Consultant

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI‑native Employee Experience Platform. Our industry‑leading and award‑winning agentic AI communication channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St.Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—transforming their employee experience. We are a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation and lasting impact in our industry.

What you’ll be doing

• Responsible for engaging with the largest and most strategic customers to assess and design the technical rollout and launch plan for Staffbase.
• Act as a key member of the Consulting team with a technical background and competencies in development, integration, solution architecture, and security.
• Conduct detailed technical discovery workshops and assess structural and business functions with security requirements while translating these findings into a foundational Staffbase solution built for scale and flexibility.
• Advise on integration implementations, including broadly used systems such as Microsoft, SAP, Workday, Okta, ADP, etc.
• Collaborate with Technical Specialists to customize client applications and meet their Corporate Identity (CI).
• Guide customers on how to best leverage Staffbase APIs and SDKs to fulfill their use cases.
• Facilitate customer‑facing workshops with the customer technical team and develop a technical deployment plan.
• Ensure flawless integration with other systems and apps, including identity management, other SaaS products, and internal systems.
• Assist in the secure setup of the customer’s Staffbase environment based on governance and technical requirements.
• Together with the customer, identify and remove technical roadblocks for an organization‑wide rollout of the Staffbase platform.
• Present detailed technical information and benefits of the Staffbase platform to a wide array of stakeholders on the customer’s side.
• Manage your technical projects right from inception to completion.
• Foster close connection with Product teams to advocate for customer and team needs.
• Contribute to the creation and maintenance of internal and external documentation to support colleagues and customers.

What you need to be successful

• Strong motivation for working strategically with clients and driving meaningful outcomes.
• Outstanding written and verbal communication skills, with the ability to go a mile deep with technical customer resources or to explain the most basic capabilities to a business user.
• Excellent presentation skills for presenting both business‑oriented solutions and advanced technical concepts.
• Ability to understand technical concepts quickly and effectively communicate them to a non‑technical audience.
• Good knowledge of web development, preferably HTML/CSS and at least one programming language such as JavaScript, Java, PHP, or NodeJS.
• Comfortable using the command line or application logs to narrow down issues with technical integrations.
• Experience leading and crafting technical projects, engaging with, and motivating change across multiple levels of IT executives and organizations.
• Experience working directly with Sales and Success teams, Consultants, and System Integrators.
• At least 2-3 years of previous development, consulting, professional services, or sales engineering experience.
• Ability to prioritize and manage time—technical projects often have fixed deadlines that cannot be avoided.
• Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, single sign‑on, Active Directory, etc.
• Knowledge about security and compliance topics in a SaaS environment is a plus.
• Business‑level proficiency in German.

What you’ll get

• Competitive compensation including a long‑term incentive plan.
• Flexibility – flexible working time models, hybrid work allowance of €1 560 per year.
• Recharge – 31 vacation days annually (including one floating holiday) and pro‑rated fully paid Fridays off during August.
• Wellbeing – monthly wellbeing allowance of €35 for fitness, mental health, hobbies, or relaxation.
• Support – company pension scheme.
• Volunteer Day – one day off per year to support a social project.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Technology, Information and Internet

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