Verkaufsberater*in - Retail Consultant | Berlin, Germany | Voll - /teilzeit Operations

Verkaufsberater*in – Retail Consultant | Berlin, Germany | Voll – /teilzeit

About The Role

Sales Associate

Since over 35 years, Aesop has created an inspiring and integrative environment where our employees can develop and find support. As a global retail company, we offer professional development and career advancement opportunities as an addition to the respective professional goals and ambitions.

Our skincare concept includes meticulous detail work, where only the most effective ingredients are used to develop formulations that stimulate the self and the senses. The same applies to our recruitment process. We are looking for conscientious and motivated people with a variety of perspectives who can bring out the best in themselves and others.

Our goal is to find the right balance between people, environment, and economic success. We want to actively reduce our footprint on our Earth, which generously supports us. In the course of our work, we have, among other things, obtained the B Corp certification. We are also committed to building a more sustainable and integrative society.

Role Responsibilities

As a sales associate, you will represent our desire to engage with customers, listen to them, and introduce them to products that are relevant to them. You will welcome customers into our spaces and deepen the way our products are experienced through targeted interactions. By presenting products that meet customer needs, you will ensure an exceptional, holistic customer experience that contributes to our overall economic success.

What We Are Looking For

• Experience in customer service or in a relevant environment
• Effective sales skills and the ability to achieve commercial results
• Successful participation and contribution in a team
• Proven ability to build empathetic interpersonal relationships and contribute to a positive and integrative experience for all
• Open attitude and a great willingness to understand others, listen without judgment, and engage with different perspectives
• Strong skills in communication and problem-solving
• Knowledge of skincare and the skincare industry (preferred)
• Knowledge of hair care, body care, fragrance, and home categories (preferred)

This position is available for full-time or part-time employment. The role is based in Berlin.

Please submit your resume and work references with your application.

What We Offer

We pursue a holistic career approach. We promote professional development, career progression, and well-being initiatives for employees through the Aesop Foundation, volunteer work, and joint donation programs, creating close connections to the local community. Employee benefits include, among others:

• Generous discounts on products and semi-annual free product allocation
• Bonus opportunities based on personal and business performance
• Various options for professional development, including free access to LinkedIn Learning, internal training on products and core competencies, and study support opportunities
• Access to employee assistance programs, a free subscription to the Headspace mindfulness app, and wellness retreats in the summer

Aesop wants to attract, develop, and invite the most talented people to join us as employees. We offer a creative and integrative work environment where talent is truly recognized and valued. We advocate for the integration of all and believe that diversity, inclusion, and belonging play an important role in the success of our company. We encourage everyone to become part of our journey.