Program Director – Managing Director

Position Summary
As an organization we are dedicated to driving execution through our large-scale enterprise-wide strategic and regulatory priorities. As we continue to expand our portfolio of projects and tackle increasingly complex challenges, we are seeking a strong, experienced Program Director to lead and oversee our high-impact programs. This role is pivotal to ensuring alignment across our businesses and functions, realizing business and regulatory objectives and driving measurable outcomes that fuel our growth and support our strategy.
Establishing a team of highly skilled program and project directors will support us in achieving these priorities in a consistent and appropriately governed way.
As a program director, you will play a critical role in leading, managing, and optimizing our most strategic and important strategic and/or regulatory commitments. You will be the driving force behind development, execution, and continuous improvement of initiatives that will span multiple businesses and teams. Reporting to the regional EMEA Head of Custody and local Country Head, you will be responsible for aligning cross-functional priorities, engaging with senior stakeholders, and ensuring projects deliver on time, within budget, and in line with our strategic and regulatory commitments. The work will be instrumental in executing change across the organization.
This position requires an experienced leader with a proven track record of driving and managing successful outcomes associated with complex programs in a dynamic, high-collaborative, and time-driven environments that require thoughtful risk-based decision-making and effective execution. Please note that as the role is assigned to the project, it\’s a fixed-term position for 30 months.
Key Responsibilities
Strategic Leadership and Vision

• Lead in the design, development, and execution of a cohesive program strategy (or large-scale project) aligned with the organization’s mission and objectives
• Act as a liaison between executive leadership and project teams to translate strategic vision and/or regulatory commitments into actionable plans
• Manage and oversee a program, portfolio of projects or our large scale important regulatory commitments – managing scope, budges, resources, plans and ensuring execution delivers on time
• Define program goals, key performance indicators (KPIs), and metrics for success; ensure alignment with organizational growth and development plans as well as applicable Objectives and Key Results (OKRs)
• Act as a thought leader and experienced practitioner in the field the role must stay abreast of trends, innovations, and best practices to inform program direction.

Program Development and Execution

• Manage the planning, execution, and evaluation of all program activities, ensuring they deliver intended impact, meet all governance standards, and are executed within associated budget and timeline and Return on Investment (ROI).
• Facilitate and lead cross-functional collaboration and coordination, managing interdependencies among programs and across organizational departments.
• Create the materials and lead senior-level program reviews, continuously assessing progress, identifying areas for improvement, and implementing adjustments as needed.
• Identify, assess, and proactively manage risks and dependencies across programs; develop robust change management strategies to address challenges and communicate impacts
• Engage regulators (as applicable) in the strategy, execution, and evaluation of the program – providing transparency into risks, issues, dependencies and overall program governance hygiene.

Team Leadership & Development

• Lead, develop, mentor, and manage a high-performing team (direct and/or indirect), fostering a collaborative and inclusive work environment.
• Provide coaching, performance feedback, and professional development opportunities to team members (indirect and direct reports).
• Build and maintain a culture of accountability, innovation, and excellence across all program teams.

Stakeholder Engagement and Relationship Management

• Develop, cultivate, and maintain strong relationships with internal and external stakeholders, including senior leadership, clients, business partners, and corporate functions (and regulators as applicable).
• Act as the primary point of contact for program-related matters, ensuring effective communication and transparency.
• Represent the organization at industry events, conferences, and meetings as a key ambassador and spokesperson (as needed and applicable).

Resource Management & Budgeting

• Manage program budgets, ensuring efficient use of resources and adherence to financial targets.
• Monitor budgets, forecast resource needs, and secure necessary resources to ensure program sustainability and scalability.
• Provide mitigation plans of program risks, ensuring that risk management and compliance practices are followed.

Impact Assessment & Reporting

• Drive the strategic transparency of the program – implementing data-driven program evaluation processes to assess impact and drive continuous improvement.
• Present regular reports to executive leadership, the board of directors, and other stakeholders.
• Document lessons learned, share best practices, and integrate findings into future program planning.

What We Value

• Strong leadership with the ability to bring together disparate teams across different levels and disciplines within the organization to drive timely and impactful outcomes
• Outstanding presentation, communication (oral & written), and relationship building skills across all levels of management (senior executive, Executive Committee, Board, Regulators, etc.). A detail-oriented disposition with clear, concise communication skills
• Strong analytical and critical thinking, problem solving, decision making, and relationship management skills
• Strong program management and project management skills across global and/or enterprise-wide level activities
• The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education & Preferred Qualifications

• Strong understanding of financial markets, investment management processes (including front, middle, back office functions) and how technology is used to enable them on and end-to-end basis
• Masters and undergrad degrees qualified with a financial, technology or analytical discipline preferred, or relevant experience within the financial services industry
• Proficient with Excel and PowerPoint.
• Experience in driving strategy, transformation, and building out advance analytical and data-informed analysis capabilities
• Willingness and ability to travel.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
Job ID: R-773653 #J-18808-Ljbffr