pUnderwriting and Account Manager /p pPlay a key role in ensuring secure, seamless onboarding for new clients and providing exceptional support for merchant accounts. A dynamic role where you will combine analytical expertise with outstanding customer service to deliver top-tier results. /p pStreamPayments offers secure and innovative payment solutions, helping businesses process transactions globally with efficiency and compliance. With a focus on payment gateways, merchant accounts, and fraud prevention, Stream Payments supports businesses of all sizes in optimizing their payment strategies while adhering to the highest security standards. /p pJoin StreamPayments, a leading payment solutions provider, as our bUnderwriting and Account Manager /b and play a key role in ensuring secure, seamless onboarding for new clients and providing exceptional support for merchant accounts. This is an exciting opportunity to be at the forefront of the payments industry, combining analytical expertise with outstanding customer service to deliver top-tier results. /p h3Key Responsibilities: Underwriting Onboarding /h3 ul liEvaluate and process new client applications in compliance with company policies and regulatory requirements. /li liPerform thorough risk assessments, ensuring all merchant applications meet underwriting standards. /li liGuide merchants through the onboarding process, providing timely support and clear communication. /li liCollaborate with cross-functional teams to improve onboarding efficiency and client satisfaction. /li /ul h3Key Responsibilities: Account Mangement /h3 ul liServe as the primary point of contact for assigned merchant accounts, ensuring their ongoing satisfaction. /li liMonitor merchant account performance and provide proactive solutions to optimize operations. /li liAssist with issue resolution, transaction inquiries, and escalations, ensuring quick and effective responses. /li liMaintain strong relationships with merchants, understanding their needs and identifying growth opportunities. /li /ul h3Your Qualifications /h3 ul liFluent English, both written and verbal. /li liPrevious experience in underwriting, onboarding, or account management, preferably in the payments industry. /li liStrong analytical skills with the ability to evaluate risk and make sound decisions. /li liExcellent communication and interpersonal skills to effectively manage client relationships. /li liAbility to work independently and prioritize tasks in a fast-paced environment. /li liHigh attention to detail and organizational skills to manage multiple accounts. /li liProficiency in relevant tools and systems used for underwriting and account management will be considered an advantage. /li /ul h3What We Offer /h3 ul liFlexible work environment: Enjoy the benefits of home office. /li liGenerous paid leave: 25 days of annual leave + 1 extra day for your birthday! /li liCompetitive compensation: A competitive salary and yearly bonuses. /li liCareer development: Access to training and development opportunities to help you grow professionally. /li /ul pJoin StreamPayments and contribute to a company that values innovation, flexibility, and teamwork. /p pStreamPayments is an equal opportunity employer. We appreciate people with different backgrounds and mindsets, and we honor diversity and inclusion. /p #J-18808-Ljbffr
Underwriting & Account Manager
