Billing Solutions Architect

Stripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe\’s products and the broader subscription, billing, and payments industry. They excel at using Stripe\’s platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants.You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You\’ll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs.ResponsibilitiesTechnical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.Product Influence: Act as the \“voice of the customer,\“ providing actionable insights to influence product development and feature prioritization.Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams.Sales Support: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.Market Engagement: Participate in marketing events, including executive briefings, conferences, and trade shows.Regional Expertise: Develop and maintain a deep understanding of the DACH region\’s market dynamics, regulatory environment, and business practices related to payments and billing solutions.Requirements10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices5+ years of current experience in the payments, fintech, or closely related industryStrong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systemsKnowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and local tax laws.Extensive experience with subscription, billing, and payment solutionsSolid understanding of financial infrastructure industry trends and emerging technologiesExcellent communication skills, with the ability to articulate complex technical concepts to diverse audiencesExecutive presence and strong relationship-building skillsPassion for customer success and dedication to championing the customer voiceWillingness to travel up to 50% of the timeWe are an equal opportunities employer and welcome applications from all qualified candidates. Stripe is committed to providing a respectful and inclusive workplace. #J-18808-Ljbffr