Product Manager (Mobile Apps/AI) (m/f/d)

Since its foundation in 2017, Mind Doc has become Germany’s leading provider of video‑based psychotherapy and operates a mental‑health app that reaches over three million users worldwide.

We empower people to manage their mental health anytime, anywhere, with a warm, start‑up‑mindset team committed to raising awareness of digital health solutions.

The Role

We are looking for a Product Manager to shape the next generation of AI‑powered features in our mobile app.

You will own capabilities that power the app experience—from conversational features and adaptive onboarding to content personalisation and recommendation—rooted in user value and driven by modern AI tooling.

Responsibilities

• Partner closely with the Product Lead and senior stakeholders to align your roadmap with the wider product strategy while retaining ownership of your dedicated workstreams.
• Drive measurable impact in core areas of the app experience, including conversational features, adaptive onboarding, content personalisation, and emerging AI‑powered surfaces.
• Own the full lifecycle of AI initiatives, from problem framing and discovery through vendor coordination, evaluation, production launch, and iteration.
• Act as the bridge between AI stakeholders and product, design, content, BI, and marketing teams, ensuring models address real user needs and translate into clear app experiences.
• Balance day‑to‑day delivery with longer‑term investment, maintaining a healthy mix of new feature launches and the reliability, safety, and quality standards expected of our product.
• Contribute to shared frameworks, prompt libraries, evaluation guidelines, and content blueprints that allow other teams to adopt AI capabilities safely and consistently.

Qualifications

• 2+ years of experience as a Product Manager in a technology‑driven environment, with a clear track record of shipping mobile and/or app‑based products powered by AI, LLMs, or Machine Learning.
• Experience operating in a regulated or high‑trust domain such as health, fintech, insurance, or public services is a strong plus.
• Strong sense of mobile product design and user experience, with attention to flows, friction, and the details that make a feature feel right inside an app.
• Solid understanding of AI fundamentals, including when to use Large Language Models versus traditional ML approaches such as classification, clustering, or recommendation models.
• AI product fluency: familiarity with prompt design, evaluation methods, conversation flow design, retrieval pipelines, and practicalities of working with third‑party LLM providers and vendors.
• Data‑driven mindset: comfortable working with complex datasets and defining and tracking the right KPIs to measure model performance, user impact, and business value.
• Experience working within an agile environment and proven ability to coordinate multiple stakeholders across UX, engineering, content, BI, and marketing.
• Ability to translate technical concepts into clear, actionable updates for non‑technical partners, bridging product, data, and business.
• Regulatory awareness: familiarity with data protection and high‑trust product contexts is appreciated.
• Traits
• User empathy: you care deeply about the people who use our product and bring that perspective into every decision.
• Team player: you enjoy collaborative environments where you learn from peers and share your own expertise generously.
• Innovation: you stay current on the AI landscape and actively look for ways to translate new capabilities into useful, responsible product experiences.
• Pragmatism: you have a bias for action and know how to prioritise the most impactful work in a fast‑moving environment.
• Reliability: you take pride in the quality, safety, and resilience of what you ship.
• You can expect
• A meaningful job: digitising mental health and helping thousands of people daily is impactful and rewarding.
• A flexible, flat‑hierarchy work environment balanced with the stability of a family‑owned hospital group.
• 30 days of vacation.
• Work remotely, with the option to visit our offices in Berlin or Munich.
• Sponsored lunch and company bike lease options.
• VIP treatment in Schön Klinik’s portfolio, pension plan, and child care.
• Employee discounts with more than 600 different brands.
• EGYM Wellpass.

Our job advertisements are open to all suitable candidates (m/f/d) regardless of the characteristics listed in § 1 AGG (gender, age, disability, religion, ideologies, ethnic origin or sexual identity).

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