SAP Program Manager - Germany (m/w/d)

Overview

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

We offer exciting challenges in SAP consulting with growth opportunities in Germany and Europe, led by a global corporate culture and qualified colleagues. We aim to lead large global teams who work on digital transformation journeys for customers, including DAX 30 or Fortune 1000 organizations.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Role and Location

Role: Program Manager

Technology: SAP S/4HANA

Location: Germany, Switzerland, Netherlands, Nordics

Department: SAP Practice, Infosys

Job Description and Responsibilities

Are you an SAP program manager with a solid experience in running transformation projects and rollouts? We have ongoing and future S4 Hana transformation projects and an exciting journey for you. You will be part of a learning environment with modern on-demand learning methods and real-time application of knowledge. As program anchors, you will participate in end-to-end activities including:

• Generating leads from key customers
• Building roadmaps for S4 transformation for your customers
• Identifying opportunities for digitization leveraging AI, Blockchain, IoT and other levers
• Organizing assessments, due diligences, transformation workshops
• Establishing business case for transformation initiatives
• Establishing methods, cooperation models, and new ways of working (e.g., Agile)
• Driving engagement directly with the business on the customer side
• Driving Customer Satisfaction Index and managing expectations with customer stakeholders to ensure a top rank for Infosys
• Realizing business blueprints, proofs of concept, transformation plans, change management and learning plans
• Creating long-term cost indications for budgets across implementation, deployments and AMS; orchestrating SOWs and fostering on-budget delivery culture
• Creating clear scope and commercial baselines, identifying change request possibilities and driving customer alignments for additional revenue without overruns
• Ensuring project profitability while balancing delivery quality and timeliness
• Delivering S4 Hana minimum viable products, templates, complete products and pilots
• Securing buy-in and acceptance from the business on delivered products
• Defining rollout strategies leveraging industrialization and fit-for-purpose tooling, especially data transition
• Building strategic relationships with partners and product organizations (e.g., SAP, Microsoft) to deliver joint value
• Becoming the One-Infosys face to your customer by aligning multiple Infosys service lines

You will be supported by a top-tier team and will be responsible for career development, performance management and training needs of your team. You will be a hands-on manager, approachable and able to remove hurdles to drive performance. You will coordinate with delivery heads on staffing, commercials, availabilities and service-line synergies to craft efficient, lean, high-quality solutions for customers.

Knowledge / Skills required

• Experience in managing large multiple projects, each with multiple tracks
• Experience with large-scale SAP projects and knowledge of implementation and rollout programs
• Previous experience managing multi-locational teams including offshore and near-shore teams
• Fluent written and spoken English

Preferred skills

• 8-10 successful SAP full-cycle implementations as program manager for on-site and offshore teams
• Experience working with location business managers and in-depth knowledge of business processes, roadmap definitions, fit-gap analysis and change management
• Experience in discrete manufacturing, automotive or chemicals industries
• Natural talent in people management, team building and driving grassroots innovation
• Experience in proposal management, pre-sales and driving a sales pitch
• Strong analytical and logical problem-solving skills with the ability to quickly grasp new tasks
• Excellent communication and documentation skills
• Knowledge or certification in S/4HANA and Scrum Master/Agile Coach can be additional benefits
• PMP or comparable certification

Personal skills

• Ability to connect the dots and think laterally with proactive leadership
• Customer-focused mindset and ability to build long-term relationships
• Drive for excellence and quality
• Excellent written and verbal communication skills