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- Aufgaben: Supervise restaurant staff and ensure top-notch service and food quality.
- Arbeitgeber: Join a dynamic restaurant committed to excellence and customer satisfaction.
- Mitarbeitervorteile: Enjoy health insurance, meals, bonuses, and opportunities for promotion.
- Warum dieser Job: Be part of a vibrant team, develop leadership skills, and make a real impact.
- Gewünschte Qualifikationen: No specific experience required, just a passion for service and teamwork.
- Andere Informationen: Full-time role with rotational shifts in Kuala Lumpur.
Job Summary:
The role will be responsible for supervising staff in all aspects of restaurant operations and service; ensuring that orders are accurately prepared and delivered timely according to company standards. Ensure that guest checks are handled accurately, efficiently, and in compliance with company policies and procedures.
- Principal Accountabilities:
- Assist and supervise the operation of the restaurant and ensure that service is prompt, professional, and courteous, to the standard laid down by the Company.
- Ensure that waiters are always correctly and smartly dressed, offering professional and courteous service to customers.
- Monitor the quality, quantity, and presentation of food & beverage served to customers.
- Ensure that hygiene standards comply with company and statutory requirements.
- Provide training and motivate employees in maintaining company standards.
- Delegate tasks to employees and ensure they are carried out accordingly.
- Ensure that all stocks and supplies are timely requested, correct stock levels maintained, and stored under optimum conditions.
- STAFFING
- Report to Restaurant Manager any cases of staff grievance.
- Report to Restaurant Manager any accident, theft, burglary, or fire.
- Carry out or ensure that regular on-the-job training is taking place to agreed standards.
- Attend training courses as required, such as HACCP courses (Kursus Pengendali Makanan, Awareness Training Program, Internal Audit Training) and other training courses as required.
- HYGIENE / SANITATION / UNIFORMS
- Ensure that waiters are always correctly and smartly dressed, offering professional and courteous service to customers.
- Ensure that all staff adhere to the company’s uniform standards.
- Maintain hygiene standards of personal hygiene and dress.
- FIRE SAFETY & SECURITY PROCEDURE
- Participate in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes.
- OTHERS
- Any other responsibilities assigned by superior.
Job Type: Full-time
Pay: RM2,000 – RM3,500.00 per month
Benefits:
- Health insurance
- Meal provided
- Opportunities for promotion
Schedule:
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
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Floor Manager Arbeitgeber: Suez Top Venture Sdn Bhd
Kontaktperson:
Suez Top Venture Sdn Bhd HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Floor Manager
✨Tip Number 1
Familiarize yourself with the restaurant's operations and service standards. Understanding the specific expectations of the role will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience in managing teams or training staff. Highlighting your ability to motivate and delegate tasks effectively can set you apart.
✨Tip Number 3
Be prepared to discuss how you ensure compliance with hygiene and safety standards. Sharing specific examples from your past experiences can illustrate your commitment to maintaining high standards.
✨Tip Number 4
Research common challenges faced in restaurant management and think about how you would address them. This shows your proactive approach and readiness to tackle potential issues head-on.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Floor Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Floor Manager position. Understand the key responsibilities and expectations, such as supervising staff, ensuring service quality, and maintaining hygiene standards.
Tailor Your CV: Customize your CV to highlight relevant experience in restaurant management or supervisory roles. Emphasize skills like team leadership, customer service, and knowledge of hygiene standards that align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to manage a team effectively. Mention specific experiences where you successfully improved service quality or trained staff.
Highlight Relevant Training: If you have completed any relevant training courses, such as HACCP or other food safety certifications, be sure to mention them in your application. This shows your commitment to maintaining high standards in the workplace.
Wie du dich auf ein Vorstellungsgespräch bei Suez Top Venture Sdn Bhd vorbereitest
✨Show Your Leadership Skills
As a Floor Manager, you'll be supervising staff and ensuring smooth operations. Be prepared to discuss your previous experiences in leading teams, resolving conflicts, and motivating employees. Share specific examples that highlight your ability to manage and inspire others.
✨Demonstrate Knowledge of Hygiene Standards
Hygiene and sanitation are crucial in the restaurant industry. Familiarize yourself with relevant hygiene standards and regulations, such as HACCP. During the interview, express your commitment to maintaining these standards and how you would ensure compliance among your team.
✨Emphasize Customer Service Excellence
The role requires providing prompt and courteous service. Prepare to discuss how you prioritize customer satisfaction and handle difficult situations. Share examples of how you've gone above and beyond to ensure a positive dining experience for guests.
✨Be Ready to Discuss Training and Development
Training staff is a key responsibility. Think about how you would approach training new employees and maintaining high service standards. Be ready to share your strategies for effective training and how you keep your team motivated and engaged.
