Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Be the brand ambassador and enhance the customer journey in-store.
- Arbeitgeber: Join a fast-growing fashion company known for quality and professionalism.
- Mitarbeitervorteile: Enjoy top-notch training, a clothing allowance, and generous employee discounts.
- Warum dieser Job: Build relationships and create memorable experiences while growing your career.
- Gewünschte Qualifikationen: Previous experience in sales or hospitality; fluent in German.
- Andere Informationen: Opportunity to travel to other stores and abroad.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Contract type: Full-time
As a Customer Experience Coordinator
You help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company’s image of quality and professionalism. A Customer Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience.
What you will do:
- Ensure client expectations are exceeded at each visit and maintain an environment focused on the client experience by utilizing hospitality tools provided.
- Ensure all employees present professionally for each customer interaction according to company policies and practice the highest level of customer service to achieve maximum sales.
- Ensure clienteling activities are mapped for each guest.
- Ensure seamless efficiency and a positive atmosphere in the customer experience.
- Partner with leadership and expert teams to proactively address service issues.
- Perform other duties assigned by the store leadership team.
Who you are:
- Previous experience in sales, hospitality, and/or service.
- Exceptional customer service/clienteling skills and excited to build relationships.
- Professional verbal and written communication skills.
- Fluent German speaker.
What you will get:
- A top-of-the-line training program, unique to the industry.
- A clothing allowance for each new season and a generous employee discount.
- Opportunity to build a career with one of the fastest growing companies in fashion and opportunity to travel to other stores and abroad.
#J-18808-Ljbffr
Customer Experience Coordinator m/w/d Arbeitgeber: Suitsupply
Kontaktperson:
Suitsupply HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Experience Coordinator m/w/d
✨Tip Number 1
Fokussiere dich auf deine zwischenmenschlichen Fähigkeiten. Da du als Customer Experience Coordinator die erste Anlaufstelle für Kunden bist, ist es wichtig, dass du deine Fähigkeit zur Beziehungspflege und Kommunikation unter Beweis stellst. Überlege dir Beispiele aus deiner bisherigen Erfahrung, die zeigen, wie du erfolgreich mit Kunden interagiert hast.
✨Tip Number 2
Informiere dich über die Marke und ihre Werte. Als Markenbotschafter ist es entscheidend, dass du die Philosophie und das Image des Unternehmens verstehst. Recherchiere die Geschichte der Marke, ihre Produkte und ihre Zielgruppe, um im Gespräch authentisch und überzeugend aufzutreten.
✨Tip Number 3
Bereite dich darauf vor, konkrete Ideen zur Verbesserung des Kundenerlebnisses zu präsentieren. Überlege dir, wie du die Kundenbindung stärken und die Verkaufszahlen steigern kannst. Zeige in deinem Gespräch, dass du proaktiv denkst und bereit bist, innovative Lösungen zu finden.
✨Tip Number 4
Netzwerke mit anderen Fachleuten in der Branche. Nutze Plattformen wie LinkedIn, um Kontakte zu knüpfen und dich mit Personen auszutauschen, die bereits in ähnlichen Positionen arbeiten. Dies kann dir wertvolle Einblicke geben und möglicherweise sogar Empfehlungen einbringen.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Experience Coordinator m/w/d
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Experience Coordinator position. Understand the key responsibilities and required skills, especially the emphasis on exceptional customer service and professional communication.
Tailor Your CV: Customize your CV to highlight relevant experience in sales, hospitality, or service. Emphasize any previous roles where you excelled in customer service and client relationship building, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your understanding of the brand's values. Mention specific examples from your past experiences that demonstrate your ability to exceed client expectations and maintain a positive atmosphere.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your communication is clear and professional, reflecting the high standards expected in the role.
Wie du dich auf ein Vorstellungsgespräch bei Suitsupply vorbereitest
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating exceptional customer experiences. Share specific examples from your previous roles where you went above and beyond to exceed client expectations.
✨Demonstrate Your Communication Skills
Since the role requires professional verbal and written communication, practice articulating your thoughts clearly. Be prepared to discuss how you would handle various customer interactions and service issues.
✨Highlight Your Teamwork Abilities
This position involves working closely with a management team and other employees. Share experiences that showcase your ability to collaborate effectively and contribute to a positive team atmosphere.
✨Prepare for Situational Questions
Anticipate questions about how you would handle specific customer service scenarios. Think of examples that demonstrate your problem-solving skills and your commitment to maintaining a high standard of service.
