Auf einen Blick
- Aufgaben: Lead a dynamic team to hit sales goals and enhance customer experiences.
- Arbeitgeber: Join a fast-growing fashion company that values style and teamwork.
- Mitarbeitervorteile: Enjoy competitive pay, bonuses, training programs, clothing allowances, and discounts.
- Warum dieser Job: This role offers growth, travel opportunities, and a chance to shape a stylish team culture.
- Gewünschte Qualifikationen: 3+ years in customer service management with strong leadership and communication skills.
- Andere Informationen: Be part of a vibrant team that prioritizes excellence and personal development.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.
What you will do:
- Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
- Collaborate with training teams to effectively develop a gold standard team
- Establish weekly/monthly objectives for the team
- Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
- Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
- Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
- Ensure that all merchandise is properly and attractively displayed as per visual guidelines
- Ensure all store standards and operations are to company standards
- Collaborate with store support departments to effectively utilize company resources
- Align with Human Resources on company policies, procedures and development planning for store team
Who you are:
- Minimum of 3 years\‘ experience in a customer service management role
- Strong leadership skills, able to coach/motivate team
- Professional verbal and written communication skills
What you will get:
- Competitive salary and bonus incentives
- A top-of-the-line training program, unique to the industry
- A clothing allowance for each new season and generous employee discount
- Opportunity to build a career with one of the fastest growing companies in fashion
- Opportunity to travel to other stores and abroad
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Store Manager Arbeitgeber: Suitsupply
Kontaktperson:
Suitsupply HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've successfully motivated and developed your team in previous roles. This will demonstrate that you can lead and inspire others, which is crucial for a Store Manager.
✨Tip Number 2
Familiarize yourself with the company's brand and values before your interview. Being able to articulate how your personal style aligns with the company's aesthetic will show that you're not just a fit for the role, but also for the brand.
✨Tip Number 3
Prepare to discuss your experience with P&L reports and budget management. Highlight any specific strategies you've implemented to improve sales or reduce costs, as this will illustrate your ability to manage store operations effectively.
✨Tip Number 4
Network within the fashion industry to find potential candidates for your team. Mentioning your proactive approach to recruiting top talent during the interview will show that you are committed to building a strong team.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Store Manager
Tipps für deine Bewerbung 🫡
Showcase Your Leadership Skills: In your application, highlight your leadership experience and how you've successfully managed teams in the past. Use specific examples to demonstrate your ability to motivate and coach team members.
Emphasize Problem-Solving Abilities: Since the role requires identifying and solving problems, make sure to include instances where you've effectively tackled challenges in a retail environment. This will show that you can think strategically and act proactively.
Align with Company Values: Research the company's values and culture. Tailor your application to reflect how your personal values align with theirs, especially regarding customer service and teamwork.
Detail Your Customer Service Experience: Given the emphasis on providing an excellent customer experience, be sure to detail your experience in customer service management. Include metrics or achievements that demonstrate your success in this area.
Wie du dich auf ein Vorstellungsgespräch bei Suitsupply vorbereitest
✨Show Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and developed a team in the past. Highlight specific instances where your guidance led to improved performance or morale.
✨Demonstrate Problem-Solving Abilities
Since identifying and solving problems is crucial for this role, come equipped with examples of challenges you've faced in previous positions and how you approached them. This will showcase your strategic thinking and proactive nature.
✨Know the Brand and Its Standards
Familiarize yourself with the company's visual guidelines and customer service standards. Be ready to discuss how you would ensure these are met in your store, as well as any ideas you have for enhancing the customer experience.
✨Prepare Questions About Team Development
Since collaboration with training teams is essential, prepare thoughtful questions about their training programs and how you can contribute to developing a gold standard team. This shows your commitment to continuous improvement and team success.