Overview
As a Sales Engineer, you will be the technical resource for our Account Executives, shaping solutions for customers. You’ll deliver demos, run proofs of value, and guide clients through trials to show how Sumo Logic meets their needs. You’ll collaborate with Product and Engineering to improve the service based on customer feedback and build trusted advisor relationships. This role combines deep technical knowledge with customer-facing influence in a fast-paced startup environment.
Verantwortungsbereiche
- Partner with Account Executives to understand customer challenges and articulate Sumo Logic’s value proposition
- Technically close complex opportunities through competitive knowledge, technical skill, and credibility
- Lead technical validations during the Proof of Value phase
- Engage with executives to developers and Site Reliability Engineers across organizations
- Deliver product and technical demonstrations of the Sumo Logic service
- Collaborate with Product Management and Engineering to improve the service based on customer experience
- Maintain hunter/farmer mentality by building technical relationships with prospects and customers
Zentrale Anforderungen
- Fluency in German and English (written and verbal)
- B.S. in Computer Science, Engineering, or related field; M.S. preferred
- 3+ years in roles such as Solutions Engineer, Solutions Architect, Sales Engineer, or related customer-facing technical roles
- Hands-on knowledge of security products and related technologies (IDS/IPS, SIEM, threat detection, etc.)
- Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry)
- Experience leading and running technical validations like Proof of Value
- Experience selling SaaS solutions in multi-tenant architectures
- Experience with AWS, GCP, or Azure (certifications preferred)
- Broad understanding of technical infrastructure and modern app architecture (Kubernetes, Docker, Lambda)
- Experience with monitoring tools (Splunk, Datadog, Elastic, New Relic)
- Comfortable in a dynamic startup environment
- Strong written and verbal communication and technical/business acumen
- Strong communication and presentation skills
- Customer-centric mindset
- Self-motivated and curious
- Security domain knowledge (IDS/IPS, SIEM, threat detection, incident response)
- Multi-tenant SaaS experience
- Cloud platforms (AWS, GCP, Azure)
Presales Solutions Engineer - GERMANY in Pforzheim Arbeitgeber: Sumo Logic
Sumo Logic ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und schnelllebigen Start-up-Umfeld zu arbeiten. Mit einem starken Fokus auf persönliche und berufliche Weiterentwicklung fördert das Unternehmen eine offene und kollaborative Arbeitskultur, in der technisches Wissen und Kundenbeziehungen im Mittelpunkt stehen. Die Mitarbeiter profitieren von flexiblen Arbeitsbedingungen und der Chance, an innovativen Lösungen zu arbeiten, die einen echten Unterschied für die Kunden machen.
