Your mission
- Support the coordination and administration of service requests, contracts, work orders, and customer cases.
- Keep service information accurate and up to date in the relevant systems and help colleagues access the information they need.
- Follow up on service milestones, contract dates, documentation, and invoicing-related information.
- Assist with preparing regular operational reports and highlighting missing information, delays, or recurring issues.
- Support project handovers into service and help maintain clear and complete project and service documentation.
- Work closely with Service Managers, Field Service, Remote O&M, Finance, Logistics, and Sales colleagues across Europe.
Your profile
- A degree or professional qualification in Business Administration, Operations, Supply Chain, Engineering, or a related field, or comparable practical experience.
- First practical experience through an internship, student job, traineeship, or junior position in operations, customer service, project coordination, logistics, administration, or a similar area is a plus.
- Good organizational skills, attention to detail, and a structured approach to keeping track of tasks and information.
- Comfortable working with MS Office, particularly Excel, while previous exposure to CRM, ERP, or ticketing systems is a plus.
- A collaborative and proactive mindset, with the confidence to communicate with colleagues from different teams and countries.
- English C1; Romanian B2 or higher is a plus, and additional European languages are welcome.
About us
We are fighting every day to make our mission happen – Clean Power for All!
With 870+GW of clean power presently installed worldwide, we are on the road to success!
Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.
Service Operations Coordinator - Europe in Bucharest Arbeitgeber: Sungrow - EMEA
Sungrow ist ein hervorragender Arbeitgeber, der Ihnen die Möglichkeit bietet, praktische Erfahrungen in einem dynamischen und internationalen Umfeld der grünen Technologie zu sammeln. Unsere offene und unterstützende Unternehmenskultur fördert das Lernen und die persönliche Entwicklung, während Sie aktiv zur Energiewende beitragen. Mit einem starken Fokus auf Teamarbeit und Innovation bieten wir Ihnen die Chance, Ihre Fähigkeiten in der Logistik weiterzuentwickeln und Teil einer bedeutenden Mission zu sein: Saubere Energie für alle zugänglich zu machen.
