Your mission
- Act as a trusted technical and commercial partner for customers, distributors, installers, and other relevant partners across our C&I and Residential PV business.
- Support partners with solution design, product selection, technical consultations, and pre-sales guidance, helping identify the right Sungrow solutions for their applications.
- Develop strong, long-term partner relationships by understanding business needs, following up on technical and commercial topics, and proactively identifying opportunities for further cooperation.
- Enable partners through product presentations, technical training, workshops, and knowledge sharing, helping them confidently position and work with our solutions.
- Gather structured feedback on products, technical requirements, market trends, and competitor solutions, sharing relevant insights with our product, sales, service, and technical teams.
- Work closely with sales, service, product, marketing, and distribution colleagues to create a smooth partner journey from the first technical discussion through implementation and ongoing cooperation.
Your profile
- A degree or comparable technical background in electrical engineering, renewable energy, energy systems, electronics, or a related field would be highly valuable.
- Experience in technical sales, pre-sales, solution engineering, partner success, customer success, or technical account management, ideally within solar PV, energy storage, electrical equipment, or power electronics.
- Good understanding of solar PV systems and inverter technology, with knowledge of Residential and/or C&I applications; experience with energy storage solutions is a strong plus.
- Strong communication and relationship-building skills, with the ability to explain technical concepts clearly to both technical and commercially focused partners.
- A proactive, customer-focused mindset with the ability to identify partner needs, solve problems, and turn technical expertise into long-term customer value.
- Polish C1 and English B2 or higher, with willingness to travel within Poland for customer meetings, partner visits, workshops, and training activities.
About us
We are fighting every day to make our mission happen – Clean Power for All!
With 870+GW of clean power presently installed worldwide, we are on the road to success!
Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.
Customer Success Manager - Poland Arbeitgeber: Sungrow - EMEA
Sungrow ist ein hervorragender Arbeitgeber, der Ihnen die Möglichkeit bietet, praktische Erfahrungen in einem dynamischen und internationalen Umfeld der grünen Technologie zu sammeln. Unsere offene und unterstützende Unternehmenskultur fördert das Lernen und die persönliche Entwicklung, während Sie aktiv zur Energiewende beitragen. Mit einem starken Fokus auf Teamarbeit und Innovation bieten wir Ihnen die Chance, Ihre Fähigkeiten in der Logistik weiterzuentwickeln und Teil einer bedeutenden Mission zu sein: Saubere Energie für alle zugänglich zu machen.
