Product Manager (Core)

Requirements

• A track record of shipping things people actually use
• Exceptional product and operational judgement
• World‑class product taste
• Shameless customer obsession
• Extreme clarity in writing and thinking
• Speed without sloppiness
• Low ego and a builder's instinct

What the job involves

• In this role, you'll own the heart of our platform: the unified inbox, the channels, and the workflows that tens of thousands of users open first thing in the morning and close last thing at night.
• You'll be responsible for the product end-to-end, from discovery through shipping through launch, and for whether the metrics actually move. If you're excited to own a product surface this large while staying deep in the details day to day, this might be a great fit
• We're reshaping our product function around three pillars, AI, Integrations, and Core, with a PM in each, operating directly with our founder and CPO Mika. This role is for Core
• Own the inbox, channels, and workflows end-to-end: discovery, spec, build, launch, measure
• Stay close to customers every week, in direct calls, by talking to CS and support, and by digging into the data yourself
• Embed with 4 to 6 engineers and 1 designer, set the metric, and own whether it moves
• Ship features that are simple enough for customers to set up themselves
• Own quality. Engineers test as they build, you give the final go before anything ships
• Own the launch and the awareness that follows. There is no product marketing team. You drive positioning, the in-product moments, and the keynote for the big launches, with marketing and sales behind you
• Work across squads with the AI and Integrations PMs on the surfaces that touch each other

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