Global S&OP Manager (f/m/d)

At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Global S&OP Manager you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We\’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world\’s finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski\’s heritage.

About the job

Your responsibilities include, but are not limited to:

• Facilitate the end-to-end Sales and Operations Planning process, ensuring seamless integration across all functional teams.
• Drive continuous improvement to mature the Sales and Operations Planning process cycles.
• Identify opportunities for improving Sales and Operations Planning processes and analytical tools using data-driven insights.
• Increase transparency in decision-making processes and streamline data and information flows.
• Act as a strategic partner between Product, Commercial, Supply Chain, Finance, and Operations teams.
• Support data-driven decision-making and resolve key supply-demand imbalances.
• Develop and implement Sales and Operations Planning dashboards and reports for visibility into demand, supply, and financial projections.
• Leverage data analytics tools (e.g., Tableau, Power BI) and monitor performance metrics to evaluate and improve Sales and Operations Planning processes.

We are looking for a unique and amazing talent, who brings along the following:

• University degree/Education, preferably in Supply Chain, Management, Business Administration
• Minimum 5 years of professional experience in Supply Chain, Demand Planning, Sales and Operations Planning and related functions
• In-depth knowledge of supply chain management, commercial, procurement, and production processes Excellent English proficiency and communication skills
• Experience in leading cross-functional S&OP processes within a complex business environment
• Strong analytical and problem solving skills
• Strong Leadership and interpersonal skills

You can expect a range of benefits, including:

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs
• Flexible working time models (flextime, home office, part-time, etc.)
• Travel allowance/public transport ticket/bike leasing
• Company subsidy for lunch in the canteens
• Company pension plan (from the 3rd year of employment)
• Childbirth grant, other personal allowances, if applicable
• Company day care center, summer holiday care for children
• Free sports and health programs
• Subsidy for private health insurance
• Loyalty benefits such as bonuses, anniversary gifts, etc.
• Rent of company apartments for the employees

Masters of Light Since 1895

Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Due to legal reasons, we advise that the collectively agreed base monthly salary for this position is at least € 3725,23 gross. Our actual salaries are market competitive and take individual qualifications and experience into consideration.

#LI-Hybrid

JBRP1_AT