Job description
In this management position, you are responsible for the operational excellence, reliability, security, and delivery of Industrial IT systems and projects supporting a high-tech manufacturing environment.
Reporting to the IT Manager, you manage Industrial IT by planning, coordinating, and delivering multiple parallel initiatives, while ensuring stable day-to-day operations and the controlled evolution of systems in alignment with business and manufacturing priorities.
Tasks & Responsibilities :
- Lead, support, and develop the IT Operations team through acting as a facilitator to enable highly skilled professionals to perform effectively and sustainably over time
- Create the conditions for durable performance through clear objectives, trust, prioritization, and sound workload management
- Ensure stable, secure, and reliable operations of Manufacturing Execution Systems (ISA-95 Level 3) and equipment integration systems (Level 2) in a production-critical environment
- Define, implement, and enforce IT Operations governance, including incident, problem, and change management
- Guarantee clear responsibilities and interfaces between ISA-95 layers, between MES (L3), automation systems (L2), and business systems (L4)
- Act as the Operational IT counterpart for Manufacturing, Engineering, and Quality on all topics related to MES, shopfloor IT, and equipment integration
- Manage multiple concurrent operational IT projects impacting manufacturing systems (e.g. MES, RMS, CMMS, APS), ensuring prioritization, capacity management, risk control, and on-time delivery, using PMI and Agile best practices
- Review and challenge technical and architectural choices related to software solutions, interfaces, and infrastructures, in close collaboration with the IT Architect
- Centralize and structure operational communication and change requests
- Manage and monitor external partners and system integrators involved in MES and equipment integration, ensuring SLA compliance, service quality, and cost control
- Identify operational and delivery risks impacting manufacturing systems and drive continuous improvement to reduce incidents, downtime, and technical debt
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Operational IT Manager Arbeitgeber: Swatch Group
Die Swatch Group ist ein herausragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und innovativen Umfeld zu arbeiten. In Biel, dem Herzen der Schweizer Uhrenindustrie, profitieren Sie von einer einzigartigen Unternehmenskultur, die Präzision und Effizienz schätzt, sowie von umfangreichen Möglichkeiten zur beruflichen Weiterentwicklung innerhalb eines globalen Unternehmens. Hier haben Sie die Chance, nicht nur rechtliche Expertise einzubringen, sondern auch aktiv an der strategischen Ausrichtung eines der einflussreichsten Luxusgüterkonzerne der Welt mitzuwirken.
