Senior Solution Architect – Telecom BSS/OSS & Digital Transformation

h3Senior Solution Architect – Telecom BSS/OSS Digital Transformation /h3 pSwiss Himmel GmbH Vacant since : Number of jobs : 1 4051 Basel (BS) 100% Immediately Permanent /p pLocation: Basel, Switzerlandbr/Employment Type: Full-timebr/Workload: 100%br/Employment Start: Immediatelybr/Employment Duration: Permanent /p h3About Swiss Himmel GmbH /h3 pSwiss Himmel GmbH is a Basel-based technology and consulting firm partnering with leading enterprises to deliver complex technology transformation and modernization initiatives. We combine industry expertise with practical engineering and consulting capabilities across enterprise architecture, digital transformation, cloud modernization, and business process optimization. /p h3About the Role /h3 pWe are seeking an experienced Senior Solution Architect to lead end-to-end solution architecture and digital transformation initiatives within the telecommunications and enterprise technology domain. /p pThe role involves defining IT strategies and architectural roadmaps, translating business requirements into scalable technology solutions, and driving the design and delivery of complex Business Support Systems (BSS) and Operations Support Systems (OSS). The successful candidate will work closely with business stakeholders, technology teams, and delivery partners to modernize legacy platforms, improve operational efficiency, and enhance customer experience. /p pThe ideal candidate will bring strong expertise in telecom architecture, service fulfilment, customer order management, network inventory, product and service management, and enterprise system integration. /p h3Key Responsibilities /h3 ul liDefine enterprise IT strategies, architectural roadmaps, and solution blueprints aligned with business objectives and digital transformation priorities. /li liLead end-to-end solution architecture for complex telecommunications transformation programs across BSS, OSS, CRM, order management, service fulfilment, and network inventory. /li liTranslate business and process requirements into functional architecture, technical designs, interface specifications, and implementation roadmaps. /li liDrive the modernization of legacy systems, including migration from on-premises environments to cloud-based platforms where applicable. /li liDesign solutions for customer order management, product catalogue management, sales and service fulfilment, provisioning, activation, and number management. /li liDevelop data and information frameworks for B2B and B2C telecom products and services, including internet, VPN, SD-WAN, voice, mobile, IoT, and connectivity solutions. /li liArchitect integrations across CRM, billing, inventory, orchestration, provisioning, and other enterprise application platforms. /li liDefine end-to-end workflows, business process models, interface requirements, and system integration scenarios across internal and external platforms. /li liLead solution design for digital channels, customer portals, sales applications, field-service solutions, and other customer-facing transformation initiatives. /li liApply relevant telecommunications frameworks and standards, including TM Forum eTOM, TAM, SID, and Open APIs, to support consistent and scalable architecture. /li liEvaluate existing application landscapes, identify opportunities for simplification, and develop architectural approaches for legacy system retirement and platform consolidation. /li liLead architectural workshops, requirements analysis, solution reviews, and technical discussions with business stakeholders and delivery teams. /li liCollaborate with engineering, development, testing, infrastructure, and project management teams to ensure alignment between architecture and implementation. /li liProvide technical guidance to architects, functional consultants, and engineering teams throughout the solution lifecycle. /li liSupport presales activities, including RFP/RFQ responses, solution proposals, proof-of-concept initiatives, and technical due diligence. /li liIdentify architectural risks, dependencies, integration challenges, and delivery constraints, recommending appropriate mitigation strategies. /li liEnsure that proposed solutions meet agreed requirements for scalability, reliability, maintainability, security, and operational effectiveness. /li /ul h3Required Qualifications /h3 ul li15+ years of experience in IT solution architecture, enterprise technology consulting, telecommunications, or digital transformation. /li liExtensive experience in end-to-end solution design and architecture for enterprise-scale technology programs. /li liStrong understanding of telecommunications BSS and OSS domains, including CRM, billing, service fulfilment, provisioning, activation, and network inventory. /li liExperience with customer order management, product management, sales and marketing systems, and digital customer channels. /li liExperience designing integrations across complex enterprise application landscapes and defining functional workflows and interface requirements. /li liUnderstanding of telecom product and service architectures across fixed, mobile, enterprise connectivity, and digital services. /li liExperience in legacy platform modernization, application migration, system integration, and technology transformation. /li liAbility to engage business and technical stakeholders, facilitate architectural decisions, and guide implementation teams. /li liExperience supporting presales, solution consulting, RFP/RFQ responses, and technical due diligence. /li liStrong analytical, communication, documentation, and stakeholder-management skills. /li liBachelor's degree in Engineering, Computer Science, Information Technology, or a related discipline. /li /ul h3Preferred Skills and Experience /h3 ul liExperience with telecom platforms and solutions such as Nokia FlowOne, Amdocs Network Inventory, Comptel, Pega Order Management, or similar technologies. /li liFamiliarity with Microsoft Dynamics CRM and enterprise CRM integration patterns. /li liKnowledge of TM Forum frameworks, including eTOM, TAM, SID, and Open APIs. /li liExperience with network technologies and service models such as FTTx, xDSL, mobile networks, VPN, MPLS, SD-WAN, VoIP, and cloud connectivity. /li liExposure to cloud migration and modernization of enterprise application platforms. /li liExperience in business process management, workflow orchestration, and service automation. /li liFamiliarity with enterprise architecture frameworks such as TOGAF. /li liExposure to robotic process automation and process improvement initiatives. /li /ul h3Key Competencies /h3 ul liStrategic thinking and enterprise architecture planning. /li liStrong solution design and technical decision-making capabilities. /li liAbility to translate complex business requirements into practical technology solutions. /li liEffective communication with senior stakeholders and cross-functional delivery teams. /li liStrong leadership, collaboration, and technical mentoring skills. /li liStructured problem-solving and risk management. /li liFocus on business value, customer experience, operational efficiency, and solution quality. /li /ul h3Why Join Swiss Himmel GmbH? /h3 ul liWork on enterprise-scale telecommunications and digital transformation initiatives. /li liContribute to complex BSS/OSS modernization and architecture programs. /li liCollaborate with experienced consultants, architects, and technology specialists. /li liGain exposure to enterprise clients and evolving technology platforms. /li liParticipate in strategic solution design and end-to‑end transformation delivery. /li liDevelop professionally in a collaborative, technology-driven consulting environment. /li liCompetitive Swiss compensation and benefits. /li /ul h3Work Employment Details /h3 ul libWork location /b 4051 Basel (BS) /li libWorkload /b 100% /li libEmployment start /b Immediately /li libEmployment duration /b Permanent /li /ul h3Qualifications Experience /h3 ul libQualification /b skilled /li libWork experience /b More than 3 years /li libEducation /b Bachelor’s degree from a university of applied sciences or equivalent /li /ul h3Languages /h3 ul libEnglish /b Orally : Very good knowledge Written : Very good knowledge /li libGerman /b Orally : Good knowledge Written : Basic knowledge /li /ul h3Contact /h3 ul libBy email /b /li /ul #J-18808-Ljbffr