PMO Specialist

The PMO Specialist supports the Bank’s strategic objectives by providing governance, reporting and operational support across projects and programmes.

Working within the Strategic Programme Office, this role helps maintain project standards, track progress, support resource planning and provide data-driven insights that enable programme and project managers to focus on successful delivery.

• Governance and frameworks
• Support adherence to project and programme governance frameworks, standards and methodologies.
• Contribute to the development, implementation and continuous improvement of PMO tools, templates and processes.
• Conduct quality assurance checks to ensure compliance with project management standards and best practices.
• Reporting and insights
• Prepare and maintain project and programme dashboards covering progress, risks, issues, dependencies and KPIs.
• Analyse project data and provide insights and recommendations to project and programme managers.
• Maintain project documentation repositories and ensure records are accurate, up to date and accessible.
• Risk, issue and dependency tracking
• Monitor risks, issues and dependencies across projects and programmes, escalating critical concerns where needed.
• Support the implementation of mitigation plans and follow up on action items through to resolution.
• Resource and financial support
• Assist with resource planning and allocation to support efficient utilisation across projects and programmes.
• Track project budgets and financial performance, highlighting variances and supporting corrective actions.
• Administrative and operational support
• Collaborate with Programme Managers, Senior Programme Managers and project teams to support delivery.
• Schedule and coordinate project and programme meetings, including steering committees and other key discussions.
• Prepare agendas, minutes and follow‑up action plans to ensure clear communication and accountability.
• Act as a central point of contact for project and programme‑related queries and documentation.
• Identify opportunities to improve PMO processes and tools, contributing to the overall maturity of the PMO function.
• Support the adoption of project management tools and methodologies across the organisation.

Requirements

• Minimum of 2 years’ experience in a similar role within a PMO unit, preferably in an international setting; 3+ years in a dynamic programme office environment would be ideal.
• Proficiency with project management and visualisation tools such as Service Now, Excel, Tableau and Power BI.
• Experience creating and managing reporting dashboards to support decision-making, ideally incorporating AI‑enabled tools or insights.
• Strong ability to coordinate meetings, prepare documentation and maintain accurate project records.
• Excellent communication skills and the ability to engage effectively with stakeholders at all levels.
• Proactive, organised and detail‑oriented approach, with strong initiative, enthusiasm and problem‑solving skills.
• Numerically literate, with strong logical reasoning and the ability to analyse complex information and extract meaningful insights.
• Proven ability to work effectively in project‑driven teams and adapt to evolving priorities.
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