Chief Operating Officer Ground Handling (m/w/d)

OverviewAre you ready to take off in the dynamic and fast-paced aviation industry? Swissport, a global leader, provides ground handling, cargo handling, and passenger services for over 300 million passengers each year. Our mission is clear : “To deliver consistent and tailored solutions to the aviation industry worldwide for a better customer experience.”We believe that it is our employees who set us apart from the competition. At Swissport, we live by our core values : “Show You Care,” “Do the Right Things,” and “Win as a Team.”We are currently looking for dedicated Chief Operating Officer Ground Handling who share these values and want to strengthen our team at various locations worldwide.ResponsibilitiesFull accountability for operational excellence in Frankfurt am MainLead and develop station management and coach the next generation of leadersEnsure the highest standards in safety, quality, and efficiencyFull P&L responsibility : from budgeting to profitabilityBuild and maintain strategic relationships with airlines, airports, authorities, and internal stakeholdersContinuously optimize processes and drive KPI performance (productivity, OTP, customer satisfaction)Drive business growth through customer retention and new opportunitiesChampion a culture of continuous improvement and operational innovationAct as a trusted partner to the CEO and senior leadership team in driving regional strategyYour ProfileExtensive experience in senior operations roles, ideally in aviation or logisticsProven track record in P&L responsibility and process optimizationStrong leadership skills : able to inspire teams and build trust at all levelsSkilled in working with unions and works councilsSolid financial acumen and results-driven mindsetFluent in German and EnglishExcellent stakeholder management and communication skillsAbility to thrive in a fast-paced, multicultural environmentWe OfferA key leadership role within a global market leaderThe opportunity to shape operations across an entire regionCollaboration with a dedicated leadership team and global decision-makersAn environment where innovation and continuous improvement are encouragedA culture that values leadership, accountability, and professional growth #J-18808-Ljbffr