Swissquote, we re all in to shake things up. All in to build the bank people actually want to use. All in to make finance less boring — and a lot more rewarding. We are Switzerland s leading digital bank — 1,400+ people across Europe, the Middle East and Asia, building real financial solutions for over a million clients worldwide. From investing to everyday banking, we cover the full picture. We move fast, but we build things we re genuinely proud of.Growing fast means room. Try things, own things, and pace most places can t offer. Whether you like the spotlight or prefer to just put your head down and do work, there s space for both. We ve ditched the dress code — but never the chance to shine. Big win or small, we make it count. The kind of place where the team takes care of each other. As an equal opportunity employer, we welcome all backgrounds, experiences and perspectives to join our team and contribute to our shared success.Feeling it? It s a good start.Business & SupportAfter an initial training period covering our banking and trading platforms, Oracle internal Python-based tools, and financial products, you will join our Business & Business Support team playing a key role in ensuring the smooth operation of Swissquote s production environment. Your mission will be to analyze complex business and technical issues, support critical banking and trading platforms, and contribute to the continuous improvement of our internal processes and tools.- Investigate and resolve complex incidents impacting our banking, trading and forex platforms.- Act as a primary point of contact for internal departments requiring technical and business support.- Perform root cause analysis on production issues and collaborate with development teams when required.- Analyze large datasets and conduct investigations using SQL (Oracle, Postgres).- Maintain and improve monitoring processes to ensure the reliability of our systems and services.- Develop tools and scripts (Python) to increase efficiency and reduce manual workload.- Produce complex data extractions and analyses for business, legal, compliance, and audit.- Participate in internal audits and integrity controls to ensure consistency across critical production processes and proactively identify anomalies.- Contribute to knowledge sharing, documentation, and continuous improvement of Level 2 and Level 3 support for business-critical applications.- Open to joining an on-call rotation to provide 24/7 support in the long term.Degree in Information Systems (for example Bachelor HES or similar) and a strong interest for IT.Your skills set include the following:- Windows/Unix/Linux environment, SQL and scripting (Python, Bash), analytical and problem-solving skills.- Eager to work on critical systems.- Interest in financial markets, banking and trading systems.- Ability to understand both technical systems and business skills and ability to interact with multiple stakeholders.- Autonomous, curious, and eager to learn in a fast-paced environment.- Fluent knowledge of French and strong working knowledge of English (minimum B2). jid52a7ce0aen jit0729aen jpiy26aen
Junior Business and Application Support Specialist Arbeitgeber: Swissquote Bank SA
Swissquote ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und innovativen Umfeld zu arbeiten. Mit einer offenen Unternehmenskultur, flexiblen Arbeitsbedingungen und einem starken Fokus auf persönliche Entwicklung und Weiterbildung, fördert Swissquote das Wachstum seiner Mitarbeiter und ermöglicht es ihnen, an bedeutenden AI-Initiativen teilzuhaben. Hier haben Sie die Chance, Teil eines führenden digitalen Bankunternehmens in der Schweiz zu werden, das nicht nur die Finanzwelt revolutioniert, sondern auch eine Atmosphäre schafft, in der Erfolge gefeiert und Ideen verwirklicht werden.
