Product owner - MS Dynamic expert
Jetzt bewerben
Product owner - MS Dynamic expert

Product owner - MS Dynamic expert

Gland Vollzeit 48000 - 84000 € / Jahr (geschätzt) Kein Home Office möglich
Jetzt bewerben
Swissquote Bank

Auf einen Blick

  • Aufgaben: Lead the design and implementation of Microsoft Dynamics CRM solutions for Swissquote.
  • Arbeitgeber: Join Swissquote, the Swiss leader in online banking with a vibrant, multicultural team.
  • Mitarbeitervorteile: Enjoy flexible work, no dress code, and opportunities for career growth.
  • Warum dieser Job: Make a real impact in the banking industry while collaborating with diverse teams.
  • Gewünschte Qualifikationen: Master's or Bachelor's degree with experience in Dynamics 365 CRM configuration required.
  • Andere Informationen: Fluency in English, French, and German is a plus; mentorship opportunities available.

Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.

Company Description

Building the bank of tomorrow takes more than skills.

It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams.
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!


Job Description


Department Mission –
Software Engineering Platforms

The Software Engineering Platforms department is dedicated to the customer journey at Swissquote. We define, analyze and bring to life the future of the client-facing solutions offered by Swissquote. We also maintain these applications to ensure the best experience for the client in his journey.

In close collaboration with the product strategy department, we are also the bridge between the company’s growth strategy and the corresponding solutions in place, and are then the key players in bringing the defined vision to life.

By working hand in hand with the internal departments and the business that they represent, we make sure that we are always moving towards the needs of our customers and stakeholders.

Team Mission

The Banking section designs, develops and maintains all of our banking platforms (Client Management, CRM, Onboarding, Payments, Cards, Mortgage, Leasing and Crypto).

You will be part of the Banking Conception team, working with 3 other product owners, 2 product designers, 2 proxy product owners and a project manager. The team’s mission is to translate the company’s strategy into feasible solutions and to drive the product’s evolution together with the software engineering teams. Your team focuses on all aspects related to the banking business, building a strong relationship between our clients and Swissquote

Your responsibilities:

  • Use your functional knowledge on Microsoft Dynamics CRM modules to design how Swissquote will use the product
  • Configure OOB features in CRM. Translate business problems to functional requirements
  • Coordinate with partners (Microsoft, consultants) to satisfy stakeholders
  • Facilitate workshops. Collect, analyze and document current business processes
  • Provide guidance and support to clients during the implementation process, including training and troubleshooting on MS dynamic 365 product.
  • Create and maintain project documentation, including process flows, user stories, and use cases
  • Knowledge on CRM Integrations, best practices, and DevOps
  • Support business and development teams through knowledge sharing and mentoring as a subject matter expert for the product
  • Optimize solution definition by staying aware of market and industry trends
  • Provide vision and requirements guidance to the development team

Qualifications

  • Educational background: Master’s or Bachelor’s Degree
  • Experience in the configuration of Dynamics 365 CRM modules, including sales, marketing, and customer service.
  • Knowledge of other Microsoft technologies: Power Platform, Azure, and related Microsoft technologies a plus
  • Ability to thrive in a dynamic and entrepreneurial environment. Ability to work as a team member.
  • Excellent communication skills, both verbal and written.
  • Fluency in English, French and German is an asset.
  • Experience of facilitating workshops to gather and document user requirements and translate them into business processes and a product backlog.
  • Flexibility, critical thinking and the ability to engage with stakeholders at all levels – from the C-level to the end user.
  • Proven ability to share business knowledge and mentor other team members.
  • Experience as product owner, business analyst or similar is a plus.

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Product owner - MS Dynamic expert Arbeitgeber: Swissquote Bank

At Swissquote, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our flexible environment encourages creativity and collaboration among our diverse teams, allowing you to grow your skills while making a significant impact in the online banking industry. With ample opportunities for professional development and a commitment to celebrating every achievement, joining us as a Product Owner - MS Dynamic Expert means becoming part of a forward-thinking organization where your contributions truly matter.
Swissquote Bank

Kontaktperson:

Swissquote Bank HR Team

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: Product owner - MS Dynamic expert

✨Tip Number 1

Familiarize yourself with Microsoft Dynamics CRM modules, especially the ones related to sales, marketing, and customer service. This will not only help you understand the product better but also demonstrate your expertise during discussions with the team.

✨Tip Number 2

Engage with current trends in the banking and fintech industry. Being knowledgeable about market developments will allow you to contribute valuable insights during workshops and meetings, showcasing your proactive approach.

✨Tip Number 3

Practice facilitating workshops by gathering user requirements and translating them into actionable business processes. This skill is crucial for the role and will set you apart as a candidate who can effectively bridge the gap between stakeholders and development teams.

✨Tip Number 4

Highlight your ability to work in multicultural teams and communicate fluently in English, French, and German. This will resonate well with Swissquote's diverse environment and show that you can engage with various stakeholders at all levels.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Product owner - MS Dynamic expert

Microsoft Dynamics CRM Configuration
Business Process Analysis
Stakeholder Engagement
Workshop Facilitation
User Requirements Documentation
Project Documentation Management
CRM Integrations Knowledge
Power Platform Familiarity
Azure Knowledge
Agile Methodologies
Team Collaboration
Communication Skills
Critical Thinking
Mentoring and Knowledge Sharing
Fluency in English, French, and German

Tipps für deine Bewerbung 🫡

Understand the Role: Make sure to thoroughly read the job description for the Product Owner position at Swissquote. Understand the responsibilities and qualifications required, especially regarding Microsoft Dynamics CRM and related technologies.

Tailor Your CV: Customize your CV to highlight relevant experience with Microsoft Dynamics 365, CRM modules, and any previous roles as a product owner or business analyst. Emphasize your ability to work in dynamic environments and your communication skills.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the banking industry and your understanding of Swissquote's mission. Mention specific experiences where you facilitated workshops or mentored team members, showcasing your leadership skills.

Showcase Your Multilingual Skills: If you are fluent in English, French, or German, make sure to highlight this in your application. Swissquote values diverse backgrounds and perspectives, so emphasize how your language skills can contribute to their multicultural team.

Wie du dich auf ein Vorstellungsgespräch bei Swissquote Bank vorbereitest

✨Show Your Microsoft Dynamics Expertise

Make sure to highlight your experience with Microsoft Dynamics CRM modules during the interview. Be prepared to discuss specific configurations you've implemented and how they addressed business needs.

✨Demonstrate Your Collaborative Spirit

Swissquote values teamwork, so share examples of how you've successfully collaborated with cross-functional teams. Discuss any workshops you've facilitated and how you engaged stakeholders in the process.

✨Communicate Clearly and Effectively

Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain complex concepts in a way that is easy to understand for both technical and non-technical audiences.

✨Stay Updated on Industry Trends

Show your passion for the banking and technology sectors by discussing recent trends or innovations in CRM solutions. This will demonstrate your commitment to continuous learning and your ability to bring fresh ideas to the team.

Product owner - MS Dynamic expert
Swissquote Bank
Jetzt bewerben
Swissquote Bank
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