pAt Swissquote, we’re all in.br/All in to shake things up. All in to build the bank people actually want to use. All in to make finance less boring - and a lot more powerful. /p pWe’re Switzerland’s leading digital bank - 1,500+ people across Europe, the Middle East, Asia, and South Africa, building real financial solutions for over a million clients worldwide. From trading and investing to everyday banking, we cover the full picture. We move fast, but we build things we’re genuinely proud of. Have a look behind the scenes by checking Humans ofSwissquote on Instagram. /p pGrowing fast creates room. Room to try things, own things, and grow at a pace most places can’t offer. Whether you like the spotlight or prefer to just put your head down and do great work, there’s space for both here. /p pWe’ve ditched the dress code - but never the chance to celebrate. Big win or small, we make it count. The kind of place where the atmosphere takes care of itself. /p pAs an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. /p h3About the Function /h3 pBusiness Risk Management (BRM) is Swissquote’s first-line control function, overseeing client onboarding, periodic reviews, and ongoing lifecycle controls. Operating across Gland and Zurich, it works closely with front-office teams, Compliance, and Legal to ensure regulatory compliance, operational efficiency, and a pragmatic, risk-based approach that balances commercial objectives with sound risk management. /p h3Job Description /h3 pAs Associate Director for New Client Onboarding, you will lead the end-to-end onboarding of corporate and institutional clients across Gland and Zurich, ensuring regulatory compliance, accuracy, and service level targets. Reporting to the Vice-Director and Deputy Head of BRM, you will oversee team operations and people management, aligning delivery with BRM standards and strategic priorities. /p h3Key Responsibilities /h3 ul liDirect the operational and people management aspects of the New Client Onboarding team, fostering a high-performance culture aligned with strategic objectives. /li liOversee end-to-end client onboarding workflows, ensuring strict adherence to regulatory requirements, data accuracy, and service level commitments. /li liActively lead transformation initiatives aimed at process optimization, productivity gains, simplification of procedures and continuous improvement across the function. /li liExercise independent judgment on complex or novel cases, determining when to elevate appropriately while making well-reasoned, timely decisions within established guidelines and guiding your team through them. /li liServe as a trusted partner to Institutional Sales, Compliance, and Legal, ensuring sustainable business growth while upholding the Bank’s risk and regulatory standards. /li liAs and when necessary, participate in client or prospect meetings to discuss complex cases. /li liActively contribute to recruitment cycle and performance management to ensure a motivated, high-performing, and accountable team. /li liCoach and mentor team members, supporting their skill development and career growth. /li /ul h3Qualifications /h3 ul liMinimum 5-7 years’ track record in client onboarding, KYC/AML, or compliance operations within the financial services sector. /li liPrevious experience in a leadership or team-lead role is a strong advantage /li liStrong knowledge of Swiss regulatory requirements (FINMA, AMLA, CDB) and onboarding due diligence standards /li liVery good understanding of client onboarding processes and risk classification /li liAbility to prioritize and deliver on multiple tasks in a deadline-driven, high-volume environment /li liStrong project management and problem-solving skills /li liAbility to communicate operational priorities and constraints to technical teams in charge of tooling and systems build-out. /li liExcellent interpersonal skills, results-oriented team player /li liExcellent communication and presentation skills in English and French, German being an advantage. /li /ul h3Additional Information /h3 pPlease note that Swissquote never requests sensitive personal information or payment of any kind during the recruitment process. Any such request is fraudulent. /p #J-18808-Ljbffr
New Client Onboarding Manager Arbeitgeber: Swissquote
Swissquote ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und innovativen Umfeld zu arbeiten. Mit einer offenen Unternehmenskultur, die Kreativität und Eigenverantwortung fördert, sowie zahlreichen Wachstums- und Entwicklungsmöglichkeiten, ist es der ideale Ort für Fachkräfte, die ihre Fähigkeiten im Bereich Cloud Operations und Site Reliability Engineering weiterentwickeln möchten. Zudem profitieren die Mitarbeiter von flexiblen Arbeitsbedingungen und einer wertschätzenden Atmosphäre, die Erfolge, egal ob groß oder klein, feiert.
