Teamlead Vertriebsinnendienst Cisco (m/f/d)

Job Purpose: To drive a Sales Team to meet defined revenue profitability and KPI targets whilst providing outstanding service to TD SYNNEX’s customers. Manage and develop Internal Sales Executives to deliver results in line with the company strategy and values.

Responsibilities:

• To ensure the most effective organisation of the team and its use of tools zur Maximierung von Umsatz und Kundenzufriedenheit.
• Provide team with objectives and financial targets followed with ongoing review and feedback, development plans and performance management.
• Create a motivational climate within the team through regular side by side coaching, team meetings, training, recognition and driving sales activity.
• Influence internal stakeholders to ensure TD SYNNEX maintains outstanding service levels in Sales, Operations, Reporting, Customer Service, Credit.
• Work with ISE’s to prepare and review account action plans to grow accounts whilst protecting current business.
• Demonstrate effective sales process through daily team and customer interactions.
• Attend both internal and external meetings with key customers, to improve business understanding, sales operation and execution.
• Work proactively with vendors and/or Focussed Business Units (FBU’s)/general sales to realise incremental business opportunities.
• Ensure effective record management in relevant HR systems (Absence, holiday etc.).
• Provide accurate weekly forecast including details of pipeline.
• Achievement of KPI’s (for example outgoing call standards).
• Achievement of Revenue and Margin goals.
• Build, in conjunction with FSE’s/BDM’s, Sales Plans and Account Reviews.
• Demonstrate role model behaviour in line with the TD SYNNEX Values.

Knowledge Skills and Experience:

• Focus on achieving results.
• Sales Process and System understanding.
• Strong Communication Skills.
• Ability to motivate others and build relationships.
• Coaching and people development techniques and systems.
• Develop strategic thinking.
• IT related industry knowledge.
• Experience in a Sales environment with a track record of achieving results.
• 2-3 Years in a Team Leader or supervisory role is desirable.

Values: At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.