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- Aufgaben: Support Sysmex partners in EMEA with haemostasis analysers and middleware solutions.
- Arbeitgeber: Join Sysmex, a leader in innovative medical technology with a focus on collaboration and respect.
- Mitarbeitervorteile: Enjoy flexible working hours, 30 days leave, and perks like gym access and health support.
- Warum dieser Job: Be part of a dynamic team, contribute to product development, and enhance your skills in a supportive environment.
- Gewünschte Qualifikationen: Must have a background in medical lab tech and experience with haemostasis testing; German skills are a plus.
- Andere Informationen: Willingness to travel within EMEA (up to 30%) is required.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Your responsibilities
Providing 2nd level application and product support to Sysmex affiliates, distributors, and partners in the EMEA region for haemostasis analysers, reagents, and applications.
Providing 2nd level application and product support to Sysmex affiliates, distributors, and partners in the EMEA region for middleware and automation solution in the context of haemostasis analysers.
Handling requests on application as well as analytical issues including the appropriate documentation, processing and partly forwarding of service requests to relevant support units.
Planning, preparing, and performing alpha and beta testing of new software versions of haemostasis analysers in Sysmex Europe facilities and external sites.
Contributing to new product developments based on customers' needs and required usability improvements.
Running reports to determine recurring malfunctions and documenting resolutions.
Providing installation and on-site support to our affiliates and distributors.
Conducting application training and taking part in other trainings in our training centre.
Escalating product improvement requests to our headquarter in Japan.
Your profile
- Education in medical laboratory technology or equivalent.
- Expert theoretical knowledge and practical experience of working with haemostasis testing in a lab.
- Good understanding of laboratory middleware is a MUST, knowledge of haemostasis work area manager as a big plus.
- Profound experience as a product trainer.
- Excellent communication and motivation skills.
- Ideally German speaking.
- Ability to convey complex information in a simplified and comprehensible way.
- Friendliness, accuracy and reliability, even in stressful situations.
- Willingness to travel within the EMEA region (up to 30%).
Our benefits
We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.
Culture & cooperation
An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environment, personal improvement through our HR people & culture development team, after-work events for internal networking.
Work-life balance
Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leave.
Additional benefits
Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteen.
Health & wellbeing
In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health management.
Mobility
Subsidy for the public transport "Deutschlandticket", free parking, bike leasing via JobRad.
Social Responsibility
Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources.
Did we spark your interest?
Then we look forward to receiving your application with salary requirements and the earliest possible starting date.
International Application Specialist Arbeitgeber: Sysmex Europe GmbH
Kontaktperson:
Sysmex Europe GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: International Application Specialist
✨Tip Number 1
Make sure to familiarize yourself with the latest advancements in haemostasis testing and laboratory middleware. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the haemostasis and laboratory technology sectors. Attend relevant conferences or webinars to connect with potential colleagues and gain insights into the industry, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled complex application issues in the past. Being able to articulate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Since the role involves training others, think about your previous experiences in teaching or training. Be ready to share how you made complex information accessible to different audiences, as this will highlight your communication skills.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: International Application Specialist
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities of the International Application Specialist position. Highlight your relevant experience in haemostasis testing and laboratory middleware in your application.
Tailor Your CV: Customize your CV to reflect your education in medical laboratory technology and any practical experience you have with haemostasis analysers. Emphasize your communication skills and ability to convey complex information simply.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of Sysmex's products and services. Mention your willingness to travel within the EMEA region and your experience as a product trainer.
Include Salary Expectations: As requested in the job description, be sure to include your salary requirements in your application. This shows that you are attentive to details and can follow instructions.
Wie du dich auf ein Vorstellungsgespräch bei Sysmex Europe GmbH vorbereitest
✨Show Your Expertise in Haemostasis
Make sure to highlight your theoretical knowledge and practical experience with haemostasis testing. Be prepared to discuss specific examples from your past work that demonstrate your expertise.
✨Communicate Clearly and Effectively
Since the role requires conveying complex information simply, practice explaining technical concepts in an easy-to-understand manner. This will showcase your communication skills, which are crucial for this position.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've handled application and analytical issues in the past. Provide examples of how you documented and resolved these issues, as well as any experience you have with running reports on malfunctions.
✨Express Your Willingness to Travel
Since the job involves travel within the EMEA region, express your enthusiasm for this aspect of the role. Share any previous experiences where you successfully managed travel for work, highlighting your adaptability and willingness to engage with different cultures.
