Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working with a dynamic team? Look no further!
Copenhagen Coffee Lab is a hand-craft coffee roastery, wholesaler, cafe and bakery chain founded in Copenhagen in 2013. Since 2013 have we marked our presence in Denmark and throughout Europe with 50 cafes in Denmark, Germany, France, and Portugal.
We’re seeking a motivated Assistant Store Manager to join our crew.
At Copenhagen Coffee Lab, we believe that success comes from a strong team. As an Assistant Manager, you’ll play a vital role in supporting the Store Manager with day-to-day responsibilities, overseeing staff, and ensuring our guests receive an unforgettable experience. Whether you are already experienced or just starting your leadership journey, we welcome individuals of all ages and backgrounds who are eager to make a difference.
Responsibilities
- Handle customer complaints and resolve issues that require attention.
- Manage schedule changes, employee call‑ins, and other staffing matters to maintain smooth operations while Store Manager is not present.
- Step in for absent employees, ensuring the business continues to run seamlessly.
- Lead by example and serve as a role model for the team, consistently providing exceptional service and attention to detail.
- Delegate tasks to employees and keep day‑to‑day activities organized.
- Conduct trainings and provide one‑on‑one guidance to employees, in collaboration with the Store Manager.
- Resolve disputes between employees, fostering a positive and harmonious work environment.
- Motivate employees to perform at their best, recognizing and encouraging their achievements.
- Maintain a safe and clean work environment, upholding hygiene and safety protocols.
- Provide updates to the Store Manager and collaborate on operational responsibilities.
- Assist in managing tasks assigned by the Store Manager to drive overall success.
- Cover all Store Manager responsibilities during their absence, ensuring the Store operates smoothly.
Skills And Qualifications
- German and English language skills at speech and conversational level.
- Leadership skillsMotivational skillsExcellent communication skillsAbility to multitask and prioritize tasks in a fast-paced environment.
- Customer service-oriented mindsetStrong problem‑solving skills and the ability to think creatively.
- Organizational skills to keep operations running smoothly.
Perks
- As an Assistant Manager, you are on the path to success within our company. We prioritize internal promotions and provide opportunities for career advancement.
- Flexible work hours to accommodate studies and personal commitments.
- Opportunity to gain barista skills and learn about specialty coffee and brewing techniques.
- Free and discounted food and drinks during shifts and off work.
- Potential for career advancement within the company.
Ready to take on the challenge and contribute to our café’s success? We welcome your expertise and enthusiasm. Join our team and help create an unforgettable experience for our guests!
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ASSISTANT MANAGER in Hamburg Arbeitgeber: Talantir
findIQ ist ein schnell wachsendes Tech-Startup aus der Region Ostwestfalen-Lippe, das sich der digitalen Transformation im industriellen Maschinen- und Anlagendienst verschrieben hat. Als Arbeitgeber bieten wir eine unternehmerische und kollaborative Kultur in einem kleinen, vielfältigen Team, wo Ideen geschätzt werden und die Ausführung zählt. Mit flexiblen Arbeitsmöglichkeiten, individueller Entwicklung und einem attraktiven Gehalt sind wir bestrebt, unseren Mitarbeitern die besten Voraussetzungen zu bieten, um persönlich und beruflich zu wachsen.
