B2C inbound Online Sales Consultant – German Speaker - 50K package

Location: Germany / Full Remote (or hybid in Barcelona)

Experience: 2+ years in B2C Sales / Consultative Sales

My client is a well-established international education group operating in more than 40 markets worldwide.

As part of its continued growth in Germany, the company is looking for a German-speaking B2C Online Sales Consultant to join its German sales team.

This is a full-cycle, primarily inbound sales role, where you will engage with prospective students, understand their motivations and learning objectives, and guide them towards the most suitable solution.

The approach is highly consultative and customer-focused: this is not about aggressive or pushy selling, but about building trust, understanding each prospect and converting qualified interest into long-term customers.

• Full Sales Cycle: Manage prospective students from the initial contact through online consultations, follow-ups, negotiation and contract signature.
• Inbound Lead Conversion: Engage primarily with inbound prospects and convert qualified leads into new students through a structured and consultative sales approach.
• Consultative Selling: Understand each prospect’s motivations, goals and expectations before recommending the most relevant learning solution.
• Follow-Up & Engagement: Proactively follow up with prospects through phone, video calls, email and WhatsApp, including no-shows and previous contacts.
• Retention & Referrals: Maintain strong relationships with existing students and contribute to renewals, referrals and long‑term customer satisfaction.
• Pipeline Management: Maintain a healthy pipeline, organize your sales activity autonomously and ensure consistent follow‑up of opportunities.
• CRM & Reporting: Keep accurate and up‑to‑date information in the CRM and provide visibility on your sales activity and performance.
• Customer Experience: Work closely with the Service team to ensure a smooth customer journey and high student satisfaction throughout the relationship.
• German Speaker: Native or bilingual is mandatory, profesional level of English.
• B2C Sales Experience: Previous experience managing a B2C sales cycle is strongly preferred. Experience in B2B can also be considered if you have worked in a consultative, customer‑oriented environment.
• Consultative Mindset: You know how to listen, understand a customer’s needs and build trust before selling. You are persuasive without being pushy.
• Education / Service Background: Experience in education, EdTech, hospitality, fitness or another service‑driven industry is a strong plus.
• Digital Sales: Comfortable selling remotely through phone calls, video meetings, email and messaging platforms such as WhatsApp.
• CRM Experience: Comfortable working with a CRM and managing a structured pipeline. HubSpot experience is a plus, but not mandatory.
• Personality: Calm, engaging and consistent. You are comfortable building relationships with customers while remaining commercially driven and confident in closing.
• Autonomy: Highly organized and comfortable working in a 100% remote environment while staying closely connected with your manager and the wider German team.

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