Area Leader- San Diego

Primary Purpose

The Area Leader will oversee 7 store locations in the area.

The Area Leader will be responsible for the strategic development of the business and the achievement of the stores’ financial goals in partnership with the regional director.

Key Responsibilities

• Meet and/or exceed store/area sales plans, control expenses and improve metrics for multi‑store districts through leadership, training, coaching, and personal example.
• Oversee sales development of the area by partnering with store leaders on business‑driving initiatives and store‑specific business plans.
• Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
• Ensure members of management are effectively utilizing the divisions of responsibilities program to own the business in their areas.
• Conduct store visits to maintain standards, achieve expectations, and develop action plans to move the business forward.
• Coaching on all customer service issues to exceed customer expectations.
• Model and supervise the selling environment; provide consistent coaching on the sales training process to ensure the highest level of client service and sales.
• Ensure visual merchandising directives are implemented efficiently and visual standards are maintained in the area.
• Act as a liaison between stores, corporate partners, buyers, and the visual director to ensure merchandise assortments reflect the brand strategy and stock levels meet business needs.
• Leadership Presence / Steward of Talent
• Understand and communicate the brand aesthetic, philosophy, and lifestyle to the sales team and client.
• Recruit, interview, hire store team members and develop a leadership talent pool for succession planning.
• Assist store leaders with training, coaching, development, customer service standards, SOPs, visual standards, and employee‑relations compliance.
• Ensure all store training and development programs are implemented and monitored for success.
• Engage with each store leader weekly to understand all aspects of their business and provide consistent feedback.
• Perform annual performance evaluations for direct reports while overseeing the process at the store level.
• Network and build positive relationships in the community to generate business, raise brand awareness, and build a bench of qualified candidates.
• Operational Excellence
• Oversee and control payroll budget and weekly hours to ensure appropriate sales floor coverage.
• Analyze and respond to business trends regarding assortment, sell‑through, stock levels, and opportunities to increase sales.
• Maintain adherence to all company policies and procedures with integrity.
• Coordinate and facilitate all aspects of new store openings, store renovations, hiring, orientation, and training.
• Manage inventory movement to keep shrinkage below 1%.
• Desired Competencies
• Passion and desire for excellence by consistently exceeding goals.
• Proven ability to develop and retain top talent.
• Proven ability to improve business results year over year.
• Exceptional client service skills.
• Proven leadership and organizational skills.
• Strong business acumen including retail math and P&L responsibility.
• Experience with retail operating systems.
• Excellent verbal and written communication skills.
• Strong work ethic and problem‑solving ability.

Physical Requirements

• Standing for extended periods of time.
• Ability to safely lift boxes up to 40 pounds.
• Comfortable climbing ladders.
• Preferred Experience
• 5+ years management experience in luxury goods or comparable retail with a focus on clienteling.
• Financial management with success in driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Leadership management with experience attracting, developing, and motivating talent, adapting to change, and leading others from a distance.

Compensation

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Full benefits list available upon request.

Equal‑Opportunity Employer

Kate Spade is an equal‑opportunity and affirmative action employer.

All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis under applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodations for disabilities or religious beliefs.

If you require accommodation, contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry. com.

Company Policies

Tapestry will comply with minimum wage requirements and other applicable pay laws based on city, county, and state regulations.

• Core Competencies for All Employees
• Courage
• Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable feedback.
• Creativity
• Comes up with many new and unique ideas; easily connects unrelated notions.
• Customer Focus
• Dedicated to meeting expectations and requirements of internal and external customers; uses customer information for improvements.
• Dealing with Ambiguity
• Effectively copes with change; shifts gears comfortably; acts without the total picture.
• Drive for Results
• Exceeds goals consistently; bottom‑line oriented; pushes self and others for results.
• Interpersonal Savvy
• Relates well to all kinds of people; builds constructive relationships; diffuses high‑tension situations.
• Learning on the Fly
• Learns quickly; versatile; enjoys unfamiliar tasks; grasps underlying structure.
• Core Competencies for All People Managers
• Strategic Agility
• Sees ahead, anticipates future consequences, and creates breakthrough strategies.
• Developing Direct Reports and Others
• Provides challenging tasks, holds development discussions, constructs development plans, accepts people moves.
• Building Effective Teams
• Blends people into teams; creates morale; shares wins; fosters dialogue; builds belonging.
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