Sales Account / Client Delivery Manager – DACH Region (Payment & Cards Specialist)

ppTAS SpA is a global leader in software solutions for card processing, digital payments, financial markets, and Extended Enterprise systems. It has been in the market for over 40 years, designing and customising payment services and solutions that make the digital ecosystem increasingly innovative and competitive. /ppWe are looking for ab Sales Account/Client Delivery Manager /b, who will support the development and improvement of TAS offering in the DACH region, bringing a strong commercial mindset and deep knowledge of the Payment Card Issuing/Acquiring sector. /ppHe/she will be responsible for a portfolio of enterprise clients and will act as a strategic advisor to both technical stakeholders and C-level executives. /ph3Main Responsibilities /h3pThe selected candidate, properly introduced and trained on our products, will have the following responsibilities: /pulliManage commercial relationships as the primary point of contact for a portfolio of financial institutions and payment service providers in Germany, Austria, and Switzerland, ensuring long‑term value and growth. /liliBuild multi‑level relationships (business, IT, procurement, compliance), understanding each client’s strategy, regulatory landscape, and key challenges, while translating their needs into requirements and working with product management on product roadmap priorities. /liliMonitor the progress of all active delivery projects and activities for the client, promptly identifying critical issues and liaising with technical managers to ensure service quality and continuity. /liliOversee account planning, sales pipeline, and revenue forecasting for the assigned client portfolio. /liliPrepare commercial proposals and negotiate contracts, change requests, and renewals in close collaboration with legal and delivery teams. /liliIdentify and develop new business opportunities within existing accounts, including product migrations, new modules, professional services, card scheme mandate‑related projects, and SaaS models. /liliManage end‑to‑end escalations by coordinating delivery, support, and product teams while safeguarding compliance with agreed delivery SLAs and KPIs, preparing periodic reporting, and maintaining a solid, stable client relationship. /liliContribute to the acquisition of new clients in the DACH region by leveraging industry knowledge, constantly monitoring competitors and market trends, and sharing relevant insights with top management. /li /ulh3Professional requirements /h3ulliAt least 7 years of experience in account management or B2B sales of card payment solutions, issuing/acquiring processing, or payment software for financial institutions. /liliDeep knowledge of the card ecosystem: issuers, processors, card schemes (Visa/Mastercard), authorization, clearing, PCI compliance, and scheme mandates; familiarity with the Swiss and German regulatory landscape (FINMA, BaFin, DORA) is a major plus. /liliSolid understanding of the Digital Payments Payment Processing market (SEPA, SWIFT, Target2, etc.). /liliProven track record in driving revenue growth across existing enterprise accounts and managing complex, long‑cycle relationships. /liliAbility to understand software products at a functional level and discuss architecture, integration, and roadmap with technical stakeholders (an engineering degree/background is not required). /liliExcellent negotiation, presentation, and stakeholder management skills at the C-Level. /liliFluent in German and English; working knowledge of Italian is highly appreciated, given daily collaboration with the group's Italian teams. /liliWillingness to travel regularly across the DACH region. /li /ulh3What We Offer /h3ulliAutonomy and strategic impact: a senior, autonomous role, with direct contact with the Managing Director and group leadership. /liliHigh‑value projects: a portfolio of top‑tier clients and a platform going through a key phase of evolution (product migrations, new SaaS models, and new products). /liliDynamic international environment: an international multi‑entity organization (Switzerland, Italy, Germany, UK, Spain, Serbia, Brazil). /li /ulh3Work Location: /h3pLugano, Switzerland /ph3Compensation /h3pThe salary range for this position is b115.000€ – 135.000€ /b. /ppThe placement within this range is determined by the following criteria: /pulliExperience Seniority: Level of autonomy demonstrated in the role. /liliSkills Hard Skills:Technical proficiency in the required tools and processes. /liliQualifications Certifications: Academic background and relevant professional certifications /liliCultural Fit: Alignment with our company’s values, vision, and corporate culture. /liliGrowth Potential: Potential for professional advancement within the team /li /ulpTAS is an equal opportunity employer. We value diversity and welcome applications from all backgrounds, regardless of gender, age, or ethnicity, in accordance with applicable labor laws. /ppFor further information, please consult our privacy policy at: /p /p #J-18808-Ljbffr