ServiceNow Engineer

Reference number: 17954

Location: Stuttgart, Germany

Company: LBBW Landesbank Baden-Württemberg

Function: IT Services & IT Operations

Employment: Full-time, 100%

About The Company

LBBW Landesbank Baden-Württemberg is one of Germany’s leading banks and an innovative, internationally active organization in the financial sector. The bank supports private and corporate customers, institutions, and public-sector organizations, combining regional roots with an international outlook. Its work is shaped by the changing needs of customers, markets, and technology.

As a dependable financial institution, LBBW recognizes that long-term success requires the ability to adapt. Digital transformation is an important part of that development, influencing how services are delivered and how teams collaborate. The bank brings together financial expertise, technology, and operational capabilities to support reliable services and respond to a dynamic business environment.

About The Role

LBBW is seeking a professional to join its IT Services & IT Operations function in Stuttgart. This full-time opportunity is suited to someone interested in the technology and operational foundations that help a modern financial institution serve its customers and business areas. The role offers the opportunity to contribute to dependable IT services while working within an organization undergoing continued digital development.

Depending on the specific assignment, the successful candidate will work with colleagues and relevant stakeholders to support IT operations, maintain service quality, and contribute to the effective delivery of technology services. The position calls for a structured, service-oriented approach, sound communication, and an appreciation of the importance of reliability and responsible operations in the financial sector.

Qualifications

Candidates should have relevant education, training, or professional experience in information technology, IT services, IT operations, or a related field. A practical understanding of technology environments and the ability to approach operational matters methodically will be valuable. Experience working in a regulated or service-focused organization is an advantage, though the exact requirements will depend on the responsibilities assigned to the position.

You should be comfortable collaborating with colleagues from different teams, clarifying needs, and communicating information in a clear and professional manner. Strong organizational skills, attention to detail, and a responsible approach to handling work are important. The ability to assess issues, prioritize tasks, and contribute constructively to solutions will help you succeed. Professional proficiency in German and English may be useful in LBBW’s international working environment.

Responsibilities

In this role, you will contribute to the effective operation and support of IT services within LBBW. Typical activities may include coordinating operational tasks, monitoring service quality, supporting the resolution of technical or process-related issues, and documenting relevant information. You will work with internal teams and, where appropriate, external partners to help ensure that services are delivered consistently and in line with business needs.

You may also participate in improving processes, supporting changes to technology services, and identifying opportunities to make operations more efficient and resilient. Maintaining clear communication, following established procedures, and considering security, availability, and service continuity will be important aspects of the work. Your contribution will support colleagues and help provide a stable foundation for the bank’s digital services.

Benefits

This opportunity offers the chance to work for a leading German bank in a significant technology function. You will be part of an organization with an international perspective and an ongoing focus on digital development. The role provides exposure to the operational needs of a major financial institution and opportunities to collaborate across teams. Employment is full-time in Stuttgart. Further details about compensation, development opportunities, and additional benefits can be discussed during the recruitment process.

Equal Opportunity

LBBW is committed to a respectful and inclusive workplace. Applications are welcomed from qualified candidates with different backgrounds, experiences, and perspectives. Selection is based on role‑related qualifications and the requirements of the position. All applicants will be treated fairly and professionally throughout the recruitment process.

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