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- Aufgaben: Manage and grow gaming communities while coordinating with clients and tracking project progress.
- Arbeitgeber: Join ZAM Network, a creative agency and media division focused on gaming communities.
- Mitarbeitervorteile: Earn up to $25/hour with potential for contract extension; work in a dynamic gaming environment.
- Warum dieser Job: Perfect for passionate gamers wanting to make an impact in the gaming community.
- Gewünschte Qualifikationen: Requires 4+ years in community management and fluency in English and German.
- Andere Informationen: Contract starts January 2025; flexible hours to collaborate internationally.
ZAM Network is a multi-faceted company comprised of a full-service creative agency (ZAM) and a dedicated media division (Fanbyte). ZAM specializes in building engaged gaming communities and comprehensive solutions through its three core pillars of marketing, creative services, and user research. Fanbyte operates one of the largest multiplayer-focused gaming networks in the world consisting of the #1 communities for World of Warcraft, Hearthstone, and others. Fanbyte.com, our flagship website, covers games, entertainment, wrestling, sports, and more!
We are looking for a Community Manager to further grow ZAM’s Community Team in the EU and assist in the creation and implementation of Community Development and Management strategies for our global gaming clientele. The ideal candidate is someone that has a passion for video games, deep knowledge and love of the gaming industry, and has a high level of attention to detail. The Community Manager at ZAM will need to flex their project management skills, track and complete a variety of tasks for multiple projects, build strong relationships with our clients as well as grow and engage with online gaming communities.
This position will be a 1-month contract beginning in January 2025 with the possibility of an extension contingent on performance of the campaign.
Hourly rate for this role will be up to $25.00 USD = €24.27, and will vary based on experience.
Responsibilities
- Assist with and take ownership of a variety of gaming community development projects including strategy and operations.
- Coordinate communications with our clients, understand their goals and provide solutions.
- Provide reporting and accurate tracking of projects to clients and internal stakeholders, effectively communicating updates, risks, and roadblocks.
- Build and optimize community platforms from the ground up including Discord, Subreddits, Forums, Twitch, Facebook Groups, and more.
- Community moderation, volunteer management, and recruitment across multiple platforms.
- Create and run community events to engage and grow online communities.
- Work with other internal departments including marketing and creative services to complete projects with a high level of quality.
- Monitor online community sentiment and provide constructive feedback on how to improve and maintain positive sentiment for our clients.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, or related field.
- 4+ years of community management experience in an agency or gaming environment.
- 2+ years of experience managing a team or freelancers.
- Fluent in English and German.
- Passionate gamer with experience in PC/console and mobile games.
- Self-motivated, independent, high attention to detail, process-oriented, and adaptable when working across multiple clients and business units.
- An open-minded and problem-solving attitude with exceptional written and verbal communication skills.
- Experience launching at least one new product and/or facilitating the growth of a thriving community.
- Ability to work in a fast-paced environment, deal with ambiguity, and cooperate effectively with our international clientele.
- Flexibility for irregular work hours to collaborate with our headquarters in Los Angeles as well as our international clients.
- Proficient with common online community platforms (Discord, Reddit, Wikis, Forums, Twitch, etc.) as well as social media platforms (Twitter, Instagram, Tik Tok, Snapchat, and Facebook).
- Experience working with project management and social media tools (e.g., Sprout Social, Hootsuite, Asana, Trello, etc.).
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on any protected category.
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What are your Top 3 games of all time? *
Our marketing focuses primarily on mobile games. Do you play mobile games and if so, which are your favorites? *
Which online communities have you managed (Discord specifically), and how large were they? *
Are you fluent in German? *
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Associate Community Manager (Contract) Arbeitgeber: Tbwa Chiat/Day Inc
Kontaktperson:
Tbwa Chiat/Day Inc HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Associate Community Manager (Contract)
✨Tip Number 1
Make sure to showcase your passion for gaming in your conversations. Whether it's during networking events or interviews, share your favorite games and what you love about them. This will help you connect with the team at ZAM Network on a personal level.
✨Tip Number 2
Familiarize yourself with the community platforms mentioned in the job description, especially Discord. If you have experience managing communities there, prepare specific examples of how you've engaged users and built relationships within those spaces.
✨Tip Number 3
Highlight your project management skills by discussing any relevant tools you've used, like Asana or Trello. Be ready to explain how you tracked progress and communicated updates to stakeholders in previous roles.
✨Tip Number 4
Since this role involves working with international clients, emphasize your adaptability and experience in fast-paced environments. Share examples of how you've successfully navigated challenges while collaborating across different time zones.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Associate Community Manager (Contract)
Tipps für deine Bewerbung 🫡
Tailor Your Resume: Make sure your resume highlights your community management experience, especially in gaming environments. Include specific examples of projects you've managed and communities you've built or moderated.
Show Your Passion for Gaming: In your application, express your love for video games and mention your top three games of all time. This will demonstrate your genuine interest in the industry and align with ZAM Network's focus.
Detail Your Community Management Experience: When answering questions about online communities, provide detailed information about the communities you've managed, particularly on Discord. Include metrics like community size and engagement levels to showcase your impact.
Highlight Relevant Skills: Emphasize your project management skills and familiarity with community platforms and social media tools. Mention any experience you have with tools like Sprout Social, Hootsuite, Asana, or Trello, as these are relevant to the role.
Wie du dich auf ein Vorstellungsgespräch bei Tbwa Chiat/Day Inc vorbereitest
✨Show Your Passion for Gaming
Make sure to express your love for video games during the interview. Share your top three games and explain why they resonate with you. This will demonstrate your genuine interest in the industry and align with ZAM Network's focus on gaming communities.
✨Highlight Community Management Experience
Discuss your previous experience managing online communities, especially on platforms like Discord. Be prepared to share specific examples of how you've grown and engaged communities, as well as any challenges you faced and how you overcame them.
✨Demonstrate Project Management Skills
Since the role requires strong project management abilities, come prepared with examples of how you've successfully managed multiple projects simultaneously. Highlight your organizational skills and any tools you've used, such as Asana or Trello, to keep track of tasks and deadlines.
✨Prepare for Client Communication Scenarios
ZAM Network values effective communication with clients. Think of scenarios where you've had to coordinate with clients, understand their goals, and provide solutions. Practice articulating how you would handle client communications and report project updates clearly and effectively.
