Mortgage Loan Officer- Philadelphia PA

Job Title

Mortgage Loan Officer

Location

Exton, Pennsylvania, United States of America

Job Summary

The Mortgage Loan Officer sells and originates residential mortgage loans to meet sales goals. The officer manages the entire loan application process, guiding customers from initial application through underwriting, processing, and closing while ensuring compliance with established policies, procedures, and regulatory guidelines.

Responsibilities

• Meets with prospects identified directly as well as referred by realtors, developers, attorneys and other external and internal referral sources
• Explains variety of mortgage products and services available and offers recommendations based on evaluation of individual prospect needs
• Guides customers through the mortgage application process
• Explains information required and other aspects of the loan process to customers
• Ensures applications are completed accurately and contain required information and supporting documentation
• Manages customers expectations regarding processing times and closing dates
• Sells and originates residential mortgage loans according to established policies and procedures and applicable legal and regulatory guidelines
• Generates referrals for mortgage sales opportunities and sales of other company business line products
• Develops plan to achieve sales goals with assistance from sales management
• Enters information into mortgage loan system so that loans will appear accurately in the pipeline
• Creates supporting files with backup and explanatory documentation and information for underwriting, regulatory and other purposes
• Sends application and other required information to underwriting area
• Underwrites loans using point-of-sale underwriting systems within scope of authority
• Communicates loan decisions directly to customers and explains any additional information needed
• Submits application materials and other required information to processing area to clear any conditions, finalizes the loan commitment, and prepares for closing
• Communicates regularly with customers, underwriters, processors, realtors, closing agents and others to ensure application process proceeds as planned
• Attends closings as needed
• Develops knowledge of current industry practices and trends by learning from more experienced sales personnel and by attending continuing education training and seminars, including but not limited to the full array of company products and services as well as mortgage laws and regulations
• Develops knowledge of policies, procedures, rules and regulations related to retail mortgage products
• Participates in homebuyers' seminars, home shows, brokers' meetings and other home financing workshops
• Recommends changes to products, programs and/or pricing
• Ensures TD Bank maintains successful audits and exams within all areas
• Deals with complex mortgage needs

Education & Experience

• Bachelor’s degree or progressive work experience plus the listed experience below
• 2+ years of mortgage origination experience
• Proven sales ability
• Developing knowledge of mortgage industry, products, lending practices and regulatory guidelines
• Maintains the highest level of sales ability and negotiation skills
• Self‑directed, ability to plan own activities to achieve sales goals
• Excellent verbal and written communication skills
• PC skills, including ability to learn mortgage origination and automated underwriting systems

Regulatory Requirements (OCC Language)

• This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part , and the definition of Mortgage Loan Originator under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
• Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part .
• Must be eligible for registration as a registered mortgage loan originator with the NMLS in accordance with the SAFE Act and its implementing regulations.
• Satisfactory results on a criminal background check and credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.

Physical Requirements

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment – Continuous
• Responding quickly to sounds – Occasional
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Kneeling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

Equal Employment Opportunity

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process.