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- Aufgaben: Lead quality processes and ensure customer satisfaction through effective communication and problem-solving.
- Arbeitgeber: Join TDK-Micronas, a leader in intelligent sensors and motor controllers based in Freiburg, Germany.
- Mitarbeitervorteile: Enjoy flexible hours, remote work options, and perks like sports offers and a company pension scheme.
- Warum dieser Job: Shape the future of mobility while working in a dynamic team that values vision, courage, and trust.
- Gewünschte Qualifikationen: Bachelor's or Master's in engineering with 3-5 years in quality engineering, ideally in semiconductors.
- Andere Informationen: Be the go-to person for customer quality issues and enjoy a supportive work environment.
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
The future is our focus!
TDK-Micronas\‘ intelligent sensors and embedded motor controllers for automotive and industrial electronics continue to set new standards worldwide. Our home is Freiburg, rooted in the Black Forest in Germany, where a dynamic team of around 1,000 employees is waiting for you.
Our core values ofvision, courage andtrust unite us, enabling us to progress together towards a sustainable and securefuture.
If you are ready to put your career in the fast-lane and shape the mobility of thefuture , then TDK-Micronas is the right place for you.
Become part of our inspiring team as
Customer Quality Engineer (m/f/d)
Your assignment:
- You are responsible for the execution of processes related to the customer\’s quality (APQP, safe introduction, change notification and incident resolution) and the customer\’s quality programs.
- You will track root causes of issues and coordinate containment, corrective, preventive actions and review quality trends.
- Assist in the resolution of customer incidents, including the preparation and creation of 8D reports according to customer requirements in terms of format, content and timing.
- Define and manage priorities within customer related tasks to ensure customer satisfaction.
- You will build customer relationships (regular calls, online meetings, internal/external customer visits,…) and be the central point of contact for our customers for quality related issues and requests.
- You initiate and manage escalations to protect customers from quality deviations.
Your Profile:
- You have a Bachelor\’s or Master\’s degree in electrical engineering, physics, engineering or a comparable qualification.
- You have 3-5 years of professional experience in the field of electrical and/or quality engineering, ideally in semiconductor manufacturing.
- You have solid knowledge of automotive quality, quality tools and quality systems (IATF 16949 and VDA 6.3).
- Ideally you have knowledge of statistical methodology (Weibull, etc…) and an understanding of magnetic sensors and microcontrollers.
- You are characterized by an analytical and structured way of working and are solution-oriented.
- You have excellent written and verbal communication skills.
- Very good German and English round off your profile.
Our Benefits:
- Salary according to collective agreement (Summer holiday and Christmas bonus, as well as other special payments)
- 35-hour week according to collective agreement
- Flexible working hours with unlimited flexitime days and home office
- Sports offers; such as Hansefit, job bicycle
- Company pension scheme
- Individual training, development and advanced training offers
- In-house health management
- Corporate Benefits
- Team events and company celebrations
- Discounts in the company canteen
- Free parking spaces with EV charging station, subsidization of public transport tickets
- Relocation management
Dependant on position and length of service.
Interested?
Then apply online now via the applicant button!
We look forward to receiving your application!
Any Questions?
You can reach the HR- department at: #J-18808-Ljbffr
Customer Quality Engineer (m/f/d) Arbeitgeber: TDK-Micronas GmbH
Kontaktperson:
TDK-Micronas GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Quality Engineer (m/f/d)
✨Tip Number 1
Familiarize yourself with the specific quality standards and methodologies mentioned in the job description, such as IATF 16949 and VDA 6.3. This knowledge will not only help you understand the role better but also demonstrate your commitment to quality engineering during interviews.
✨Tip Number 2
Network with professionals in the automotive and semiconductor industries. Attend relevant conferences or webinars where you can meet people from TDK-Micronas or similar companies. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with customer interactions and quality incident resolutions. Think of specific examples where you successfully managed customer relationships or resolved quality issues, as this will be crucial for the role.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used statistical methodologies in past projects. Being able to articulate your problem-solving process will highlight your suitability for the Customer Quality Engineer position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Quality Engineer (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Quality Engineer position. Understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 3-5 years of experience in electrical and/or quality engineering, particularly in semiconductor manufacturing. Mention specific projects or achievements that demonstrate your expertise in automotive quality and quality systems.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure that your application is well-structured and free of errors. Use clear and concise language to convey your points effectively.
Tailor Your Application: Customize your cover letter to reflect TDK-Micronas' core values of vision, courage, and trust. Explain how your personal values align with theirs and how you can contribute to their mission of shaping the mobility of the future.
Wie du dich auf ein Vorstellungsgespräch bei TDK-Micronas GmbH vorbereitest
✨Understand the Quality Processes
Make sure you are well-versed in processes like APQP, incident resolution, and quality trend analysis. Be prepared to discuss how you've applied these in your previous roles.
✨Showcase Your Technical Knowledge
Highlight your experience with automotive quality standards such as IATF 16949 and VDA 6.3. If you have knowledge of statistical methodologies or magnetic sensors, be ready to explain how this knowledge can benefit the company.
✨Demonstrate Communication Skills
Since you'll be the central point of contact for customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or resolved conflicts in the past.
✨Prepare for Behavioral Questions
Expect questions that assess your analytical and structured approach to problem-solving. Use the STAR method (Situation, Task, Action, Result) to frame your responses and illustrate your solution-oriented mindset.
