Head of Sales Operations

Are you ready to lead and inspire a dynamic sales operations team at Tool Flow Solutions, part of Sandvik Machining Solutions?

We\’re looking for a passionate and experienced Head of Sales Operations to join our team and elevate our sales processes.

Some words about us

The focus of Tool Flow Solutions is on solutions and services for the entire lifecycle of tool data. We contribute to optimized planning and provision of metalcutting tools by offering a wide range of interfaces. With more than 30 years of experience, profound development expertise, and close relationships with tool manufacturers, we are one of a kind. Join us and be part of a company that values inclusivity, responsibility, and boldness!

Your mission

As the Head of Sales Operations, you will oversee the sales support and order administration team, ensuring the accuracy and timeliness of all sales documentation and customer orders. You will generate insightful sales analytics and collaborate with the sales team to optimize the customer journey. Managing lead qualification processes and fostering customer success to build long-term relationships and maximize satisfaction and retention will also be key responsibilities.

You will continuously optimize internal sales processes and systems for efficiency and effectiveness. Leading and developing a high-performing team, you will play a crucial role in driving our sales and marketing strategy.

This role is based in Tübingen (DE) or Stockholm (SE), with a hybrid working schedule allowing for a mix of office and remote work.

Your profile

You possess extensive experience in software sales operations, internal sales, and marketing, supported by a relevant degree. Your background includes a proven track record in driving efficient order processing and customer success management for software products, as well as building high-performing teams. Fluency in written and spoken English and German is required.

We seek a passionate leader with strong change management and analytical skills, a customer-centric and solution-oriented mindset, and the flexibility to embrace change and innovation.

Our culture

Our role is clear: through every action, every day, we make the shift and advance the world through engineering. We believe in an inclusive, equal, and open-minded culture, nurturing our diversities to form a solid foundation for achieving great, fair, and rewarding benefits, along with various career opportunities. To learn more about us, visit our website, LinkedIn, or Facebook.

Contact information

For further information about this position, please contact Marco Fuhrmann, hiring manager.

We have already decided on the advertising channels and marketing campaigns we wish to use and respectfully decline additional contact regarding these matters.

Union contacts Sweden

How to apply

Please send your application, including your resume and cover letter in English, no later than May 28, 2025. Click apply to submit your application. Note that we do not accept applications via email. Job ID: R0078727.

As part of our fair recruitment process, we utilize assessment tools to ensure objectivity. When you apply, you will receive an email invitation to complete a personality and logic ability test. Feedback will be provided immediately after the test, and the selection process will proceed after the application deadline.

For more information about our recruitment process, visit our career site or contact HR Services.

About Sandvik Manufacturing and Machining Solutions

Sandvik Manufacturing and Machining Solutions is a global leader within the Sandvik Group, specializing in tools and tooling systems for advanced industrial metalworking. The business area also includes additive manufacturing and digital manufacturing solutions. In 2024, sales were approximately 48.5 billion SEK, with about 20,800 employees.

Required Experience

Director

Key Skills

Succession Planning, Growing Experience, Expense Management, Management Experience, Rackspace, Laboratory Management, Senior Leadership, Operations Management, Relationship Management, Leadership Experience, Negotiation, Taxonomy

Employment Type: Full-Time

Experience: years

Vacancy: 1

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