Overview
As Client Director, you are the commercial owner for a portfolio of high-value accounts, driving retention and revenue expansion. You partner with cross-functional teams to deliver seamless customer experiences and accelerate product adoption. You will leverage data-driven insights and AI-enabled workflows to optimize renewals and unlock enterprise use cases. This role sits at the intersection of strategy, sales, and customer success, contributing to Tealium’s market leadership.
Leistungen / Benefits
- remote work in Germany
- equity options
- paid time off and parental leave
- health and wellness programs
- professional development through Tealium LIFT
- new hire stipends for home office
Verantwortungsbereiche
- Serve as trusted advisor for a portfolio of Tealium customers, increasing value and retention
- Coordinate cross-functional alignment across Implementation, Solution Consulting, Support, Product, and Marketing
- Use AI analytics to identify usage gaps, manage renewal risk, and improve renewals
- Build multi-stakeholder relationships with decision-makers and influencers
- Develop expansion proposals aligned to customer objectives and measurable ROI
- Collaborate with technical experts to drive adoption and new enterprise use cases
- Own end-to-end negotiations, contract execution, and renewal forecasting
Zentrale Anforderungen
- 7+ years in customer-facing roles within SaaS/CDP/digital marketing ecosystems
- Fluency in German and English
- Proven ability to articulate data-driven business cases to executives
- Strong cross-functional collaboration and deal execution experience
- Project/program management experience coordinating complex initiatives
- Technical fluency to translate data concepts for non-technical stakeholders
- Capitalizes on AI and predictive analytics to guide account decisions
- Willingness to travel up to 25%
- cross-functional collaboration
- strong communication and negotiation
- strategic thinking and business acumen
- AI-enabled analytics
- SaaS operations
- data architecture comprehension
Sr. Client Director (Germany) in Aachen Arbeitgeber: Tealium
Tealium ist ein herausragender Arbeitgeber, der eine außergewöhnliche Unternehmenskultur und zahlreiche Vorteile bietet, die das Wohlbefinden und die Entwicklung seiner Mitarbeiter fördern. Mit einem starken Fokus auf Diversität, Gleichheit und Inklusion sowie flexiblen Arbeitsmodellen ermöglicht Tealium seinen Mitarbeitern, in einem unterstützenden Umfeld zu wachsen und ihre Karriere voranzutreiben. Die Möglichkeit, an innovativen Produkten zu arbeiten und Teil eines globalen Teams zu sein, macht Tealium zu einem attraktiven Arbeitsplatz für alle, die bedeutungsvolle und erfüllende Tätigkeiten suchen.
