Manager, Client Services

THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes.

Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team.

To strengthen ourambitiousgrowth in the German speaking DACHregionweare currently looking for aresourceful andtenaciousAccountManagerto join ourteam.You will besupportingahigh profilenewGlobalclientaccount as part of theinternationalaccountteam, with responsibility for local German marketstrategy and execution,supporting in the establishment ofa newagency unitin marketcentered aroundyouth andstudentmarketing.

You’llbecomepart of an entrepreneurial growing teamin Germanythat helps brands and rights holders make more impactfulmarketing campaignsand experiences.You’llact asanadvisor and internal collaboratorandhelp tobe the driving force behindoneof our most excitingclientprogrammes.You’llsupportakey client relationship,help toshape strategic and creative direction, and ensure flawless delivery of best-in-class work.This role requires a strong blend of creative curiosity and operational excellence.This is a role for someone who thrives on delivering quality work, values attention to detail, and is energized by both working in fast paced small teams and independently.

Through theTHE·TEAMglobal eco-system,you’llhave the support ofexpertprofessionalsand the space to grow yourexpertise.The ideal candidate is comfortable working in a dynamic environment that requires them to toggle between various capabilities and projects,with the ability to collaborate across international teamsandadapt to ambiguity and changingclientneeds.

Responsibilities

• Support, nurture, and growa significantclient relationship
• Understand client business goals, brand strategy,audiencesand commercial pressures
• Supportthe development of annual plans, campaign frameworks, and strategic/creative responses,with the abilitytohelpdraft and createcompelling presentations in PowerPoint
• Confidently deliver ideas,proposalsandstrategic recommendations toclientstakeholders
• SupportKPI setting, measurement frameworks, and robust campaign evaluation
• Managethe end-to-end delivery of campaignsandlive events
• Project manage,determiningcritical milestones and reporting cadence
• Collaborate closely with Creative, Strategy, Production and Operations teams internationally
• Manage partnerships with rights holders, talent,venuesand key delivery partners
• Ensureaccurateprojectfinancial tracking, reporting, scopes of workdevelopment
• Maintain a positive and professional relationship with both internalcolleaguesand external clients
• SupportTHE·TEAM Globalteamson client projects and new business opportunities
• Help positionTHE·TEAM activationcapabilities in market, reinforcing ourgloballeadership

Skills and Attributes

• Fluency in German and English at business competency levelis essential
• At least3+years’agencyaccount managementexperience
• Experience inSocial Media, Content and Creator Marketing is highly desirable
• Experience in student marketingand working knowledge ofGermanuniversityset updesirable
• An interest ininnovativenew technology
• Possess exceptional written and oral communication skills,with a demonstrated ability tocraft ideasinto PowerPoint and other presentation mediato tella visuallycompelling story
• StrongExcel skills
• Proven experience influencing clients andsupportingcomplex, multi-stakeholder projects
• Commercially minded
• Multi-task and self-manage to meet deadlines and handle competing priorities
• High levelof initiative and ability to work well independently and in a team environment
• Understanding of consumerbehaviour, as well as creativity to build client brands effectively
• Open-minded, allowing thorough exploration of all ideas and thought starters
• Thrivesina fast-paced environment andpossessesa ‘can do’ attitude continuously
• Focused and strong-minded individual with ambition to help grow the agency
• Superior interpersonal skills, with the ability to create a rapport with clients and colleagues alike, including interfacing withinternalTHE·TEAMglobal teams
• Ability to work under pressure and in a fast-paced environment, deliver on tight deadlines and seamlessly adapt to ambiguity and changing needs

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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